{ "id": 3610803, "name": "VISION POINT OF SALE, INC., an Illinois Corporation, Appellee, v. GINGER HAAS et al., Appellants", "name_abbreviation": "Vision Point of Sale, Inc. v. Haas", "decision_date": "2007-09-20", "docket_number": "No. 103140", "first_page": "334", "last_page": "359", "citations": [ { "type": "official", "cite": "226 Ill. 2d 334" } ], "court": { "name_abbreviation": "Ill.", "id": 8772, "name": "Illinois Supreme Court" }, "jurisdiction": { "id": 29, "name_long": "Illinois", "name": "Ill." }, "cites_to": [ { "cite": "181 Ill. 2d 112", "category": "reporters:state", "reporter": "Ill. 2d", "case_ids": [ 821416 ], "year": 1998, "pin_cites": [ { "page": "123", "parenthetical": "in resolving discovery disputes, the goal is to \"insure[ ] both discovery and a trial on the merits\"" } ], "opinion_index": 0, "case_paths": [ "/ill-2d/181/0112-01" ] }, { "cite": "366 Ill. App. 3d 692", "category": "reporters:state", "reporter": "Ill. 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App. 3d 85", "category": "reporters:state", "reporter": "Ill. App. 3d", "case_ids": [ 5284808 ], "year": 1991, "pin_cites": [ { "page": "88", "parenthetical": "and cases cited therein" } ], "opinion_index": 0, "case_paths": [ "/ill-app-3d/217/0085-01" ] }, { "cite": "93 Ill. B.J. 402", "category": "journals:journal", "reporter": "Ill. B.J.", "year": 2005, "pin_cites": [ { "page": "406", "parenthetical": "noting that \"[s]ince Bright, no reported appellate case has found 'good cause' for an untimely response to a request to admit\"" } ], "opinion_index": 0 } ], "analysis": { "cardinality": 1380, "char_count": 47207, "ocr_confidence": 0.778, "pagerank": { "raw": 3.49493764972547e-07, "percentile": 0.8824632246899337 }, "sha256": "87bc2a02140dbc66b7f2fce7f2ed977e42acf655fbcf949a110bec460a2d5e12", "simhash": "1:dfba7ff27e38c4c1", "word_count": 7780 }, "last_updated": "2023-07-14T20:47:26.463284+00:00", "provenance": { "date_added": "2019-08-29", "source": "Harvard", "batch": "2018" }, "casebody": { "judges": [], "parties": [ "VISION POINT OF SALE, INC., an Illinois Corporation, Appellee, v. GINGER HAAS et al., Appellants." ], "opinions": [ { "text": "JUSTICE FREEMAN\ndelivered the judgment of the court, with opinion.\nJustices Fitzgerald, Kilbride, Carman, Karmeier, and Burke concurred in the judgment and opinion.\nChief Justice Thomas took no part in the decision.\nOPINION\nThe circuit court of Cook County certified the following question of law:\n\u201cIn determining whether \u2018good cause\u2019 exists under Supreme Court Rule 183 for the grant of an extension of time to remedy an unintentional noncompliance with a procedural requirement, may the court take into consideration facts and circumstances of record that go beyond the reason for noncompliance?\u201d\nThe appellate court answered this question in the affirmative. 366 Ill. App. 3d 692. We granted leave to appeal (210 Ill. 2d R. 315). For the reasons that follow, we disagree with the appellate court. We hold that in determining whether good cause exists under Rule 183 to support an extension of time allowing a party to comply with a deadline set forth in our rules, the circuit court may not take into consideration facts and circumstances in the case that go beyond the reason for noncompliance. Accordingly, we reverse the judgment of the appellate court and remand this cause to the circuit court for further proceedings consistent with this opinion.\nBACKGROUND\nThis interlocutory appeal has its genesis in a February 2004 complaint filed in the circuit court of Cook County by plaintiff, Vision Point of Sale, Inc., against defendants Legacy Incorporated (Legacy) and Ginger Haas. Both plaintiff and Legacy are engaged in the sale and refurbishing of used point-of-sale equipment, and therefore are in direct competition for customers. In its complaint, plaintiff alleged that it had hired Haas in January 2002 to serve as the executive secretary to plaintiffs Chief Executive Officer Frank Muscarello. According to plaintiff\u2019s complaint, Haas had access to plaintiff\u2019s confidential and proprietary information, including its customer lists and databases, customer-contact information containing private and cellular telephone numbers and email addresses, and customer order, pricing and equipment information. The complaint alleged that Haas resigned from plaintiff and began employment immediately thereafter with Legacy, taking plaintiffs confidential and proprietary information with her. Plaintiff further alleged that \u201cHaas stole such information at the direction or with the encouragement of Legacy,\u201d with the ultimate intent of soliciting plaintiffs customers.\nPlaintiffs complaint sought damages from both Haas and Legacy for breach of fiduciary duty, tortious interference with plaintiffs business relationships, unjust enrichment, and violation of the Illinois Trade Secrets Act (765 ILCS 1065/1 et seq. (West 2002)). Plaintiff requested that the court, inter alia, permanently enjoin defendants from using its confidential and proprietary information for the benefit of Legacy.\nPlaintiff also sought a prehminary injunction against defendants, requesting that the circuit court prevent any misappropriation of plaintiffs confidential and proprietary customer information. After conducting an evidentiary hearing on plaintiffs motion, the circuit court entered a preliminary injunction against defendants to maintain the status quo pending the outcome of plaintiffs suit. In addition, the circuit court entered several orders that set forth procedures intended to protect plaintiffs confidential information and provided a timetable by which the court expected defendants\u2019 compliance.\nFor the next several months, the litigation between the parties focused upon defendants\u2019 failure to comply with the court\u2019s preliminary injunction orders. As a result, the circuit court held additional hearings and entered another order detailing with greater specificity the method by which its preliminary injunction order was to be implemented, including an updated timetable for compliance.\nDuring this period, proceedings with respect to plaintiff\u2019s complaint for a permanent injunction were also moving forward. On December 14, 2004, defendants sent to plaintiff their \u201cRule 216 Request for Admission of Facts,\u201d which consisted of 65 separate requests for admission. Defendants did not file their requests to admit with the clerk of the circuit court of Cook County at the time of service, contrary to Rule 3.1(c) of the circuit court of Cook County (Cook Co. Cir. Ct. R. 3.1(c) (eff. May 1, 1996)). Plaintiff timely responded to each of defendants\u2019 requests to admit on January 12, 2005. The final page of plaintiffs responses was signed by plaintiffs counsel on behalf of plaintiff. On the page immediately following the last page of responses, Muscarello signed a verification of the responses, which tracked the language set forth in section 1 \u2014 109 of the Code of Civil Procedure (735 ILCS 5/1 \u2014 109 (West 2002)).\nOn April 1, 2005, defendants filed their \u201cMotion to Strike Plaintiffs Responses to First Set of Requests to Admit and to Deem Facts Admitted.\u201d Defendants asserted that because plaintiffs responses to the requests to admit were deficient, the responses should be stricken and the facts set forth by defendants in the requests be deemed admitted under Supreme Court Rule 216 (134 Ill. 2d R. 216). Defendants maintained that plaintiff\u2019s responses were defective because, although they were verified by Muscarello in accordance with section 1 \u2014 109 of the Code of Civil Procedure (735 ILCS 5/1 \u2014 109 (West 2002)), the final page of the responses themselves did not contain a signature of plaintiff, but only that of plaintiffs attorney. Defendants asserted that Rule 216 and the appellate court\u2019s decision in Moy v. Ng, 341 Ill. App. 3d 984 (2003), require that a party must sign the final page of the responses, and that a separate section 1 \u2014 109 verification \u2014 absent a party\u2019s signature on the responses\u2019 final page \u2014 is insufficient. In addition, defendants contended that the responses were deficient in that they violated Rule 3.1(c) of the rules of the circuit court of Cook County (Cook Co. Cir. Ct. R. 3.1(c) (eff. May 1, 1996)), which requires that responses to requests to admit must be filed with the clerk of the circuit court. Finally, defendants maintained that plaintiff could not establish \u201cgood cause\u201d for any extension of time to remedy these deficiencies pursuant to Supreme Court Rule 183 (134 Ill. 2d R. 183).\nThe circuit court granted defendants\u2019 motion to strike plaintiff\u2019s responses to defendants\u2019 request to admit and to deem those facts admitted. The court found that plaintiff\u2019s responses were deficient in that they failed to comply with Moy and Rule 3.1(c) of the circuit court of Cook County. At the conclusion of the court\u2019s ruling, counsel for plaintiff orally moved, pursuant to Rule 183, for leave to allow plaintiff further time to serve and file a set of amended responses, which, in addition to containing the section 1 \u2014 109 verification, would also contain the signature of Muscarello on the last page of the responses. Counsel argued that the \u201cgood cause\u201d required to be shown under Rule 183 to support this motion was a good-faith reading of section 1 \u2014 109 of the Code of Civil Procedure, which appeared to allow the use of a verification in submitting responses to requests to admit. The circuit court denied counsel\u2019s motion.\nAfter the circuit court ruled on the request-to-admit issue, the litigation between the parties proceeded. The defendants\u2019 alleged continued failure to comply with the circuit court\u2019s preliminary injunction rulings served as the basis for several contested motions and additional court hearings. During the course of one of these hearings, the circuit court expressed frustration with respect to what it characterized as defendants\u2019 \u201csettled policy of recalcitrance\u201d with regard to their lack of compliance with these earlier rulings. This frustration, coupled with the court\u2019s view that plaintiffs responses to defendants\u2019 requests to admit were deficient only as a result of a \u201ctechnical and inadvertent failure,\u201d caused the circuit court to sua sponte reconsider and vacate its prior ruling granting defendants\u2019 request to deem facts admitted and refusing to allow plaintiff an extension of time pursuant to Rule 183 to serve and file an amended response to the requests to admit. The circuit court now determined that under the totality of circumstances in the case, good cause existed under Rule 183 for the time extension requested by plaintiff.\nDefendants objected to the circuit court\u2019s ruling allowing plaintiff additional time under Rule 183 to amend its responses. Defendants argued that the circuit court\u2019s inquiry in determining whether to grant a time extension pursuant to Rule 183 is limited to examining only whether plaintiff established good cause for its noncompliance with the deadline, and that the court had erred in focusing upon defendants\u2019 own, unrelated conduct. Accordingly, defendants moved that the circuit court certify this issue for interlocutory appeal under Rule 308(a) (155 Ill. 2d R. 308). The circuit court thereafter certified the question of law previously identified at the outset of this opinion.\nThe appellate court granted defendants\u2019 petition for leave to appeal. 366 Ill. App. 3d 692. The appellate court held that when deciding whether to grant an extension of time for filing a response to a request to admit facts, the circuit court \u201cmay consider any facts that help it \u2018strike a balance between diligence in litigation and the interests of justice.\u2019 [Citation.]\u201d 366 Ill. App. 3d at 694. Accordingly, the appellate court further held that a circuit court \u201cneed not restrict its attention to the causes for the delay in the response to the request to admit\u201d in determining whether to grant an extension of time under Rule 183. 366 Ill. App. 3d at 694.\nThis court allowed defendant\u2019s petition for leave to appeal (210 Ill. 2d R. 315).\nANALYSIS\nIn order to answer the certified question, we must construe Rule 183 and, to some extent, Rule 216 as well. Our Rule 183 provides:\n\u201cThe court, for good cause shown on motion after notice to the opposite party, may extend the time for filing any pleading or the doing of any act which is required by the rules to be done within a limited period, either before or after the expiration of the time.\u201d 134 Ill. 2d R. 183.\nOur Rule 216 provides, in pertinent part:\n\u201c(a) Request for Admission of Fact. A party may serve on any other party a written request for the admission by the latter of the truth of any specified relevant fact set forth in the request.\n(c) Admission in the Absence of Denial. Each of the matters of fact *** of which admission is requested is admitted unless, within 28 days of service thereof, the party to whom the request is directed serves upon the party requesting the admission either (1) a sworn statement denying specifically the matters of which admission is requested or setting forth in detail the reasons why he cannot truthfully admit or deny those matters or (2) written objections on the ground that some or all of the requested admissions are privileged or irrelevant or that the request is otherwise improper in whole or in part. If written objections to a part of the request are made, the remainder of the request shall be answered within the period designated in the request. A denial shall fairly meet the substance of the requested admission. If good faith requires that a party deny only a part, or requires qualification, of a matter of which an admission is requested, he shall specify so much of it as is true and deny only the remainder. Any objection to a request or to an answer shall be heard by the court upon prompt notice and motion of the party making the request.\u201d 134 Ill. 2d R. 216.\nIt is well settled that our rules are to be construed in the same manner as statutes (134 Ill. 2d R. 2; People v. Norris, 214 Ill. 2d 92, 97 (2005); In re Estate of Rennick, 181 Ill. 2d 395, 404 (1998); see also Adams v. Northern Illinois Gas Co., 211 Ill. 2d 32, 48 (2004) (setting out rules of construction)), and our review is de novo (In re Storment, 203 Ill. 2d 378, 390 (2002)).\nBoth parties acknowledge that this court last interpreted the good-cause requirement contained within Rule 183 in Bright v. Dicke, 166 Ill. 2d 204 (1995). The parties disagree, however, on its application to the question presented here. Defendants initially contend that since Bright, this court has moved away from considering Rule 216 requests to admit as part of the discovery process and, for that reason, the circuit court\u2019s usual discretion is more limited in this context than it is with respect to other discovery tools. In addition, defendants maintain that to the extent that Bright is still good law, the appellate court\u2019s analysis is at odds with it.\nPlaintiff, on the other hand, argues that the appellate court\u2019s analysis must be upheld because in the time period since Bright, certain other decisions of the appellate court have served to narrowly define the good-cause requirement contained in Rule 183 when the rule is used to seek an extension of time for compliance with Rule 216. Plaintiff suggests that the analysis utilized by the appellate court here properly restores to the circuit court, for purposes of Rule 183 and Rule 216, the discretion this court chose to vest in it in Bright.\nGiven the parties\u2019 arguments, it is helpful to begin our analysis with a detailed discussion of this court\u2019s opinion in Bright. There, we answered a question of law certified for interlocutory review pursuant to Rule 308(a) concerning whether a circuit court has discretion under Rule 183 to allow a party to file a late response to a Rule 216 request to admit. We held that Rule 183 vests the circuit court with discretion to allow a party to serve a response to requests to admit after the expiration of the 28-day period specified in Rule 216. Bright, 166 Ill. 2d at 208. We explained that because Rule 216 requests for admission are \u201cessentially a discovery tool\u201d (Bright, 166 Ill. 2d at 208), a contrary holding that a circuit court could not grant parties additional time to respond under Rule 216 would \u201cnot only conflict with the plain language of Rule 183, it would also be inconsistent with our view that circuit courts must be allowed to exercise discretion over the conduct of pretrial discovery.\u201d Bright, 166 Ill. 2d at 208, citing Sohaey v. Van Cura, 158 Ill. 2d 375, 381 (1994).\nHaving construed Rule 183 to allow a circuit court discretion to permit a party to file a late response to a Rule 216 request to admit, this court then considered, in the interests of judicial economy and the need to reach an equitable result, the propriety of the order that gave rise to the appeal. Bright, 166 Ill. 2d at 208. The defendant had originally submitted a procedurally deficient response to the plaintiffs requests for admission under Rule 216. Subsequently, the defendant moved for leave to file an amended response after the time deadline contained within Rule 216 had passed. We noted that, in support of her motion, the defendant\n\u201cpresented a chronology of events pertaining to her response [ ] [but] offered no explanation, however, as to why the 28-day deadline was not met ***. [The defendant\u2019s] position was simply that the court should grant her motion because the requested admissions relate to central issues in the case and allowing her to make an untimely response would not prejudice [the plaintiff].\u201d Bright, 166 Ill. 2d at 206.\nThe circuit court denied the defendant\u2019s motion on the basis that good cause had not been shown to justify the grant of an extension of time pursuant to Rule 183.\nIn upholding the ruling of the circuit court, we emphasized that a circuit court\u2019s discretion to permit a late response \u201cdoes not come into play under the rule unless the responding party can first show good cause for the extension.\u201d Bright, 166 Ill. 2d at 209. Because the Bright defendant had offered no explanation as to why she was unable to comply with the time deadline set forth in Rule 216, we concluded that she failed to satisfy the good-cause prerequisite for relief found in Rule 183. Bright, 166 Ill. 2d at 209.\nWe rejected the argument advanced by the defendant that the issue of good cause should be considered only if the nonmovant could show that allowing the late response would result in harm. Bright, 166 Ill. 2d at 209. We held that the procedure advocated by the defendant would improperly reverse the burden of proof, and that \u201cthe party opposing such a motion should be under no obligation to show anything.\u201d Bright, 166 Ill. 2d at 210. Accordingly, we instructed that the \u201cmere absence of inconvenience or prejudice to the opposing party is not sufficient to establish good cause under Rule 183.\u201d Bright, 166 Ill. 2d at 209. We further held that when a circuit court is ruling upon a request for extension pursuant to Rule 183, \u201cthe general rule pertains: the burden of establishing grounds for relief is on the party requesting the additional time\u201d and that \u201c[njonmoving parties such as [the plaintiff] should not be required to justify application of a rule before it will be given effect.\u201d Bright, 166 Ill. 2d at 210. Accordingly, we held that the circuit court correctly denied the defendant\u2019s motion for extension pursuant to Rule 183.\nBright thus stands for the proposition that, under the plain language of Rule 183, a trial court in its sound discretion may extend the time to allow a party to comply with the requirements of Rule 216 after the time deadline for compliance has expired if the delinquent party establishes good cause for its noncompliance. As was noted in Bright, the fundamental principles which animate our Rule 183 have long been part of our case law: circuit courts must be allowed to exercise their sound discretion over the course and conduct of the pretrial discovery process. Bright, 166 Ill. 2d at 208; see also Sohaey, 158 Ill. 2d at 380-83.\nIn light of our holding in Bright, we must necessarily reject defendants\u2019 assertion that we, in our subsequent decision in BR.S. International, Inc. v. Shred Pax Corp., 184 Ill. 2d 224 (1998), distanced ourselves from Bright by holding that requests to admit are not part of the discovery process. Initially, defendants ignore that immediately after we announced our decision in Bright, we amended our Rule 201 \u2014 entitled \u201cGeneral Discovery Provisions\u201d \u2014 which vests trial courts with broad powers to supervise the discovery process in order to prevent abuse (166 Ill. 2d R. 201). Specifically, we amended subsection (a) of Rule 201 to include requests to admit within the definition of \u201cdiscovery methods.\u201d 166 Ill. 2d R. 201(a). This amendment clearly reinforced our statement in Bright that requests for admission are part of the discovery process. Bright, 166 Ill. 2d at 208.\nIn addition to overlooking our amendment to Rule 201, defendants read P.R.S. far too narrowly. P.R.S. involved a question different from that presented both in Bright and in the matter before us: \u201cwhether a party\u2019s failure to respond to a request for admission pursuant to Supreme Court Rule 216 (134 Ill. 2d R. 216) results in a judicial admission even where the requested admission relates to \u2018ultimate facts\u2019 or to \u2018legal conclusions.\u2019 \u201d P.R.S., 184 Ill. 2d at 226. In the course of answering that question, we stated:\n\u201cAlthough requests to admit are often classified as a discovery device and treated as such in practice (Bright, 166 Ill. 2d at 208), \u2018the purpose of admissions is not to discover facts but rather to establish some of the material facts in a case without the necessity of formal proof at trial.\u2019 Requests to admit are \u2018a device by which \u201cto separate the wheat from the chaff\u2019 \u2019 and are \u2018intended to circumscribe contested factual issues in the case so that issues which are disputed might be clearly and succinctly presented to the trier of facts.\u2019 23 Am. Jur. 2d \u00a7314 (1983).\u201d ER.S., 184 Ill. 2d at 237.\nOur rulings in Bright and ER.S. were intended to underscore that the concept of \u201cdiscovery\u201d is not one-dimensional, a view supported by the fact that several definitions exist for this term. For example, Black\u2019s Law Dictionary defines \u201cdiscovery\u201d as \u201c[t]he act or process of finding or learning something that was previously unknown.\u201d Black\u2019s Law Dictionary 498 (8th ed. 2004). Defendants appear to rely upon this definition in asserting that requests to admit do not constitute \u201cdiscovery,\u201d as they do not serve the purpose of uncovering new and unknown information. However, Black\u2019s also defines \u201cdiscovery\u201d as \u201c[c]ompulsory disclosure, at a party\u2019s request, of information that relates to the litigation,\u201d and states that \u201c[t]he primary discovery devices are interrogatories, depositions, requests for admissions, and requests for production.\u201d Black\u2019s Law Dictionary 498 (8th ed. 2004). This definition of \u201cdiscovery\u201d corresponds with our discussion in ER.S. wherein we stated that requests to admit are useful \u201cto separate the wheat from the chaff\u201d with the purpose of narrowing the actual contested issues in the case so that they might be clearly and succinctly presented to the trier of fact. ER.S., 184 Ill. 2d at 237. This concept is also consistent with our long-held belief that discovery is to be \u201cutilized to \u2018illuminate the actual issues in the case\u2019 \u201d (Owen v. Mann, 105 Ill. 2d 525, 530 (1985), quoting Sarver v. Barrett Ace Hardware, Inc., 63 Ill. 2d 454, 460 (1976)), as well as to \u201cnarrow the issues in order to expeditiously reach a disposition which fairly vindicates the rights of the parties\u201d (Sander v. Dow Chemical Co., 166 Ill. 2d 48, 65 (1995)). In light of the above, we therefore disagree with defendants\u2019 assertion that Rule 216 requests to admit are not \u201cdiscovery.\u201d We hold, as we did in Bright, that requests for admission constitute discovery.\nWe next address whether the analysis of the appellate court is, as defendants suggest, at odds with Bright. The parties disagree over the scope of the inquiry a circuit court may engage in when determining whether good cause has been established to support a time extension pursuant to Rule 183. In addition, the parties also dispute whether our case law has developed a blanket prohibition against raising certain factors in support of a good-cause argument.\nPlaintiff relies upon the opinion of the appellate court below to support its position that when ruling upon a Rule 183 motion to allow an extension of time with respect to deadlines set forth in Rule 216, a circuit court is entitled to consider all of the circumstances of a case\u2014 including any unrelated conduct of the opposing party occurring during the litigation \u2014 in determining whether \u201cgood cause\u201d exists to grant an extension of time to the noncompliant party. According to plaintiff, our decision in Bright supports this reasoning, as there is no language in that opinion which limits the court\u2019s examination solely to whether the noncompliant party had good cause for failing to meet the deadline. Because plaintiff maintains that a circuit court may consider the totality of the circumstances of the entire case in determining whether good cause has been established, plaintiff concludes that the appellate court correctly answered the certified question in the affirmative.\nBoth plaintiff and the appellate court below, however, overlook the fact that in Bright we concluded that it is the party moving for an extension of time pursuant to Rule 183 who must bear the burden of establishing good cause for the court to grant the time extension and who must submit to the court clear, objective reasons why it was unable to meet the original deadline and why an extension of time should be granted. For this reason, the appellate court\u2019s analysis here, which focused on reasons wholly unrelated to why plaintiff failed to meet the deadline in the first place, is at odds with Bright. In our view, the assessment of whether a delinquent party has established good cause to allow the circuit court to excuse that party\u2019s noncompliance with the deadlines set forth in Rule 216 may not be so broad as to include the entire \u201ctotality of the circumstances\u201d of the case up to that point, including the unrelated conduct of the nonmoving party. To hold otherwise would transform the Rule 183 good-cause determination into an open-ended inquiry allowing matters irrelevant to the discovery process to improperly permeate the analysis. Rather, we believe the better approach is one where the delinquent party presents objective reasons to the court as to why the deadline was not met.\nThat said, we believe plaintiffs contentions regarding the appellate court\u2019s treatment, post -Bright, of the Rule 183 inquiry deserve some consideration. Plaintiff suggests that the analysis offered by the appellate court below is the only way to ameliorate the often harsh results stemming from a series of post -Bright decisions which have created a \u201ctrap for the unwary\u201d by unduly limiting the good-cause inquiry contemplated by this court in Bright by holding that \u201cmistake, inadvertence, or attorney neglect\u201d cannot constitute the sole basis for a good-cause determination. See, e.g., Hammond v. SBC Communications, Inc. (SBC), 365 Ill. App. 3d 879, 893 (2006); Robbins v. Allstate Insurance Co., 362 Ill. App. 3d 540, 544 (2005); Larson v. O\u2019Donnell, 361 Ill. App. 3d 388, 396 (2005); Cothern v. Thompson, 356 Ill. App. 3d 279, 283-84 (2005); Glaseo v. Marony, 347 Ill. App. 3d 1069, 1073 (2004).\nThe appellate court\u2019s opinion in Hammond provides a good example of the reasoning espoused in this line of cases. There, the court identified factors to consider in deciding the propriety of a circuit court\u2019s ruling on a Rule 183 good-cause extension. The court first noted that, based upon Bright, Rule 183 allows a trial court to grant extensions with respect to the deadlines in Rule 216 as long as good cause is shown. The court then set forth the test it believed should be used to determine good cause:\n\u201cThat is, the responding party cannot rely upon the \u2018mere absence of inconvenience or prejudice to the opposing party\u2019 (Bright, 166 Ill. 2d at 209) or mistake, inadvertence, or attorney neglect as the sole basis for a good-cause determination (Larson, 361 Ill. App. 3d at 396), but must, instead, assert some independent basis for allowing the untimely response (Bright, 166 Ill. 2d at 209; Larson, 361 Ill. App. 3d at 395).\u201d Hammond, 365 Ill. App. 3d at 893.\nAs is evident from this excerpt from Hammond, our appellate court over time has melded our narrow holding in Bright \u2014 that the mere absence of inconvenience or prejudice to the nonmoving party alone is insufficient to satisfy the good-cause requirement \u2014 with a second, broader, harsher, and apparently inflexible standard that \u201cmistake, inadvertence, or attorney neglect\u201d on the part of the moving party can never serve as the sole basis for establishing good cause to support an extension pursuant to Rule 183. This, in turn, means that under this line of case law, unless the party can present evidence separate and apart from mistake, inadvertence, or attorney neglect to support an argument that there was good cause for the initial delay in compliance, the extension will not be granted. Because Rule 216 provides that failing to respond to a request to admit deems the requested facts admitted (134 Ill. 2d R. 216; P.R.S., 184 Ill. 2d at 236), in most instances this result may prove fatal to the case of the delinquent party.\nAlthough we agree with plaintiff that the rule which has developed from this line of cases is unduly harsh, we disagree that the answer is to endorse the analysis proffered by the appellate court below. We initially note that we never held in Bright that factors such as mere inadvertence or mistake are insufficient as a matter of law to constitute good cause under Rule 183. As we explained above, Bright stands for the proposition that, like in any other motion, the movant in a Rule 183 motion bears the burden of sustaining its grounds, and rejected the defendant\u2019s assertion that as long as the nonmovant was not harmed, a Rule 183 motion to extend time should be granted. Accordingly, it follows that in Bright, we held that issues dealing with the nonmoving party \u2014 such as whether the nonmovant was inconvenienced or suffered prejudice \u2014 were not the proper inquiry in ruling on a Rule 183 motion, and therefore determined that good cause is not synonymous with the nonmovant\u2019s lack of harm. This holding was meant to underscore our strong rejection of the defendant\u2019s argument in that case, and the opinion was tailored to address whether the circuit court properly determined that the \u201cgood-cause\u201d requirement had been met on those specific facts. We did not hold \u2014 as the appellate court subsequently has \u2014 that there is a blanket rule that mistake, inadvertence, or attorney neglect on the part of the moving party can never form the basis of a good-cause argument that a Rule 183 time extension should be granted. Indeed, these types of reasons properly focus the circuit court\u2019s inquiry on the conduct of the proper party \u2014 the movant.\nBy grafting this blanket prohibition onto our holding in Bright, the appellate court has created what has proved to be an unworkable analytical framework that is unduly severe. As defendants note in their brief, several groups within the legal community have submitted proposals to amend Rule 216 in an effort to soften the adverse effects on litigation which have followed in the wake of these appellate court decisions. For example, our examination of the transcript of the public hearings held by our Rules Committee on this issue reveals that much of the concern stems from the application of the blanket prohibition developed by the appellate court \u2014 a prohibition repeatedly characterized as \u201cdraconian\u201d \u2014 rather than from the actual language in Rule 216. Those testifying at the hearing generally agreed that even the best of lawyers may make a technical or inadvertent mistake, and that such conduct should not serve as an automatic basis for denying a good-cause motion for extension of time, especially since a failure to respond to a request to admit deems the requested facts admitted. Indeed, the case before us is illustrative of the problems both practitioners and jurists have faced with respect to the harsh results often obtained under the appellate court\u2019s engrafted rule. Rather than assisting the circuit court in exercising its sound discretion in determining whether a delinquent party has established good cause to justify an extension pursuant to Rule 183, this after-decided rule has improperly limited the discretion of our circuit courts in considering objective evidence which may be relevant to the court\u2019s good-cause decision. We note that there is a broad overall policy goal of resolving cases on the merits rather than on technicalities (see, e.g., Shimanovsky v. General Motors Corp., 181 Ill. 2d 112, 123 (1998) (in resolving discovery disputes, the goal is to \u201cinsure[ ] both discovery and a trial on the merits\u201d)), and that the post -Bright line of appellate court cases run directly counter to this principle.\nRather than endorse, as plaintiff suggests, the analysis of the appellate court below, we believe the problems identified by plaintiff are best resolved by this court today clarifying that we have never held in this context that \u201cmistake, inadvertence, or attorney neglect\u201d is automatically excluded from the trial court\u2019s consideration in determining whether good cause exists to grant an extension of time pursuant to Rule 183. Accordingly, those appellate court decisions which have grafted this standard onto the analysis we set forth in Bright (see, e.g., Hammond v. SBC Communications, Inc. (SBC), 365 Ill. App. 3d 879, 893 (2006); Robbins v. Allstate Insurance Co., 362 Ill. App. 3d 540, 544 (2005); Larson v. O\u2019Donnell, 361 Ill. App. 3d 388, 396 (2005); Cothern v. Thompson, 356 Ill. App. 3d 279, 283-84 (2005); Glaseo v. Marony, 347 Ill. App. 3d 1069, 1073 (2004)) are overruled.\nAs a final argument, plaintiff contends that the analysis used by the appellate court below should be upheld on the basis that it ensures that a recalcitrant party will not reap the benefit of its noncompliance with court orders. We are not unsympathetic to the frustration experienced both by the circuit court and by the opposing party if one party in the case engages in recalcitrant behavior. But, we have long held that \u201c[a] court is vested with inherent power to enforce its orders and preserve its dignity by the use of contempt proceedings.\u201d People v. Warren, 173 Ill. 2d 348, 368 (1996); see also In re Baker, 71 Ill. 2d 480, 484 (1978) (citing cases). In addition, our Rule 219(c) (166 Ill. 2d R. 219(c)) \u201cauthorizes a trial court to impose a sanction, including dismissal of the cause of action, upon any party who unreasonably refuses to comply with any provisions of this court\u2019s discovery rules or any order entered pursuant to these rules.\u201d Shimanovsky, 181 Ill. 2d at 120. We stress, however, that a party\u2019s recalcitrance in complying with an order of the circuit court is an issue separate and apart from the issue of whether a party has established good cause under Rule 183 to request an extension of time to comply with a deadline found within this court\u2019s rules.\nIn sum, we answer the certified question by holding that in determining whether good cause exists under Rule 183 for the grant of an extension of time to remedy an unintentional noncompliance with a procedural requirement, the circuit court may not take into consideration facts and circumstances of record that go beyond the reason for noncompliance. Rather, we reaffirm Bright\u2019s holding that the plain language of Rule 183 specifically makes good cause a prerequisite to relief, and that the burden of establishing good cause rests on the party seeking relief under Rule 183. The circuit court has the sound discretion to consider all objective, relevant evidence presented by the delinquent party with respect to why there is good cause for its failure to comply with the original deadline and why an extension of time should now be granted. The circuit court may receive evidence with respect to whether the party\u2019s original delinquency was caused by mistake, inadvertence, or attorney neglect, but may not engage in an open-ended inquiry which considers conduct that is unrelated to the causes of the party\u2019s original noncompliance. We decline, however, to specifically define what constitutes good cause within this context, as that determination is fact-dependent and rests within the sound discretion of the circuit court. Absent an abuse of discretion, the decision of the circuit court on this issue will not be disturbed. See Reda v. Advocate Health Care, 199 Ill. 2d 47, 54 (2002).\nHaving answered the question of law certified for appeal, we next consider the propriety of the circuit court order that gave rise to these proceedings. As in Bright, we here engage in this review in the interests of judicial economy and the need to reach an equitable result. See Bright, 166 Ill. 2d at 208.\nCounsel for plaintiff requested that the circuit court allow plaintiff a good-cause extension under Rule 183 to prepare an amended set of responses to defendants\u2019 requests to admit after the circuit court found that the responses submitted by plaintiff were deficient for two separate reasons. As a result of finding plaintiff\u2019s responses deficient on these two grounds, the circuit court struck plaintiffs responses and deemed the facts within defendants\u2019 requests admitted. We address each of the findings of the circuit court seriatim.\nFirst, the circuit court determined that plaintiff\u2019s responses were deficient in that the final page of the responses was not signed by plaintiff, even though Muscarello, on the very next page, verified the responses by certification under penalty of perjury in accord with section 1 \u2014 109 of the Code of Civil Procedure (735 ILCS 5/1 \u2014 109 (West 2002)). Defendants contend that the circuit court correctly ruled that plaintiff\u2019s responses were deficient because they lacked plaintiffs signature on their final page. As they did in the circuit court, defendants premise this argument upon the appellate court\u2019s decision in Moy, wherein the court held that because Rule 216 \u201crequires response by the parties\u201d (Moy, 341 Ill. App. 3d at 989), this means that \u201cthe party responding to the Rule 216 request must sign the answer and provide the sworn-to statement and that the signed and sworn-to copy of the answer served on the requesting party must be signed and sworn to by the party.\u201d Moy, 341 Ill. App. 3d at 990. In response, plaintiff \u2014 also reprising the argument it made before the circuit court\u2014 contends that the holding in Moy finds no support in the language of Rule 216. According to plaintiff, the provisions allowing verification by certification found in section 1 \u2014 109 of the Code of Civil Procedure are applicable to responses to requests to admit, and that the responses it filed in this case \u2014 which were certified for their accuracy under penalty of perjury by its CEO \u2014 satisfied the requirements of Rule 216. We agree with plaintiff.\nWe find that the requirement stated by the Moy court that \u201cthe party responding to the Rule 216 request must sign the answer and provide the sworn-to statement\u201d (emphasis added) (Moy, 341 Ill. App. 3d at 990) has no support in the language of Rule 216. There is nothing in Rule 216(c) which requires a party to both verify and \u201csign\u201d the final page of its denials to the requests to admit of an opposing party. Rather, the plain language of the rule states that the party to whom the requests to admit are directed must serve upon the requesting party either \u201ca sworn statement\u201d denying the matters of which admission is requested or written objections which need not be sworn. Here, plaintiffs responses were verified by Muscarello in language which tracked section 1 \u2014 109 of the Code of Civil Procedure. Section 1 \u2014 109 provides that whenever a \u201cdocument or pleading filed in any court of this State is required or permitted to be verified, or made, sworn to or verified under oath, such requirement or permission is hereby defined to include a certification of such pleading, affidavit or other document under penalty of perjury as provided in this Section.\u201d 735 ILCS 5/1\u2014 109 (West 2002). Adding an unsworn signature to a document that is already sworn to under oath by virtue of the section 1 \u2014 109 verification by certification does nothing to make that document more binding or effective. We therefore hold that the section 1 \u2014 109 verification constituted the very \u201csworn statement\u201d that Rule 216 requires. To the extent that the Moy case holds otherwise, that decision is overruled.\nIn addition to finding plaintiff\u2019s responses deficient on the ground that the last page of that document did not contain plaintiffs signature, the circuit court also ruled that plaintiff\u2019s responses were deficient in that they failed to comply with Rule 3.1(c) of the circuit court of Cook County. Rule 3.1(c) provides:\n\u201c(c) Requests for admission of fact shall be filed with the Clerk of the Circuit Court. Within twenty-eight (28) days after service of the requests, the answering party shall serve upon the party requesting the admission and file with the Clerk of the Circuit Court either a sworn statement denying specifically the matters of which admission is requested or setting forth in detail the reasons why the party cannot truthfully admit or deny those matters or a written objection to each request.\u201d Cook Co. Cir. Ct. R. 3.1(c) (eff. May 1, 1996).\nAs they did in the circuit court, both parties continue to dispute the applicability of this rule. Defendants maintain that pursuant to Rule 3.1(c), responses to a party\u2019s request to admit must be both served upon the requesting party and filed with the clerk of the circuit court. In addition, defendants contend that, under the appellate court\u2019s decision in Moy, the filing requirement under Rule 3.1(c) does not conflict with the provisions set forth in our Rule 216. We disagree.\nThe Illinois Constitution provides that \u201c[gjeneral administrative and supervisory authority over all courts is vested in the Supreme Court.\u201d Ill. Const. 1970, art. VI, \u00a716. This court has long held that although circuit courts share some authority with this court to make rules, the rules promulgated by the circuit court are subject to review by this court and may not conflict with this court\u2019s rules. People ex rel. Bernat v. Bicek, 405 Ill. 510, 521-22 (1950) (\u201c[ijnferior courts may adopt rules to facilitate procedure and practice before them, but such rules must be reasonable and subject to review by the Supreme Court\u201d). Our Rule 21(a) codifies these long-held principles by vesting the circuit courts with the power to adopt local rules governing civil and criminal cases so long as: (1) they do not conflict with supreme court rules or statutes, and (2) so far as practical, they are uniform throughout the state. 134 Ill. 2d R. 21(a). Circuit courts, however, \u201care without power to change substantive law or impose additional substantive burdens upon litigants.\u201d People ex rel. Brazen v. Finley, 119 Ill. 2d 485, 491 (1988); see also Kinsley v. Kinsley, 388 Ill. 194, 197 (1944).\nIn Bright, we emphasized that, under the plain language of Rule 216(c), \u201cservice, rather than filing, is what matters.\u201d Bright, 166 Ill. 2d at 207. We explained:\n\u201cRule 216(c) only requires that responses to requests for admissions be served on the opposing party within the specified time period. When a response is filed with the court is irrelevant. Indeed, filing is not even necessary under the rule. The only purpose it serves is to help document when a responding party has acted within the rule\u2019s time limits.\u201d (Emphasis in original.) Bright, 166 Ill. 2d at 207.\nTherefore, Bright made service the operative event and discounted the filing of responses to requests for admission as having minimal legal significance.\nIn the instant appeal, the parties do not dispute that plaintiff\u2019s responses to defendants\u2019 requests to admit were timely served. This is the only action required pursuant to Rule 216 and Bright. To the extent that Rule 3.1(c) of the circuit court of Cook County requires that the responses be filed within a certain period, and is read to require the striking of a response to requests to admit that is timely served but not filed, that rule impermissibly imposes additional substantive burdens upon the litigants. See Finley, 119 Ill. 2d at 491. As stated, our Rule 216 provides that requests to admit will be deemed admitted if the party to whom they are directed does not \u201ctimely serve upon the party requesting the admission\u201d either a sworn statement denying the matters at issue or written objections. The inverse is implicit in the rule\u2014 requests will not be deemed admitted if the responding party serves a proper response within 28 days after service. If Rule 3.1(c) is read to compel a contrary conclusion, then it impermissibly imposes a greater burden on a party responding to requests for admission than that required by Supreme Court Rule 216, and the local rule must yield. See Finley, 119 Ill. 2d at 494-95. We therefore hold that the filing requirement contained within local Rule 3.1(c) conflicts with both Rule 216 and Bright. A violation of this filing requirement cannot form the basis for striking a party\u2019s response to a Rule 216 request to admit.\nWe also note that defendants attempt to raise other issues in their brief to this court. While we have reviewed the circuit court\u2019s orders to the extent that those orders gave rise to the certified question (Bright, 166 Ill. 2d at 208), we find that the other proposed issues fall outside the proper scope of our review of the certified question under Rule 308. See Jones v. City of Carbondale, 217 Ill. App. 3d 85, 88 (1991) (and cases cited therein).\nAs a final matter, we observe that the rulings which led to the circuit court\u2019s consideration of defendants\u2019 motion to strike plaintiffs responses to its request to admit were made without the benefit of our opinion today. In light of our holdings, plaintiffs responses to defendants\u2019 request for admission were not deficient under Rule 216. Accordingly, any Rule 183 good-cause analysis is now moot. We remand this cause to the circuit court with directions to allow plaintiff\u2019s original responses to defendants\u2019 request for admission to stand, as they are compliant with the requirements of our Rule 216. We also direct the circuit court to allow plaintiffs cause of action to proceed.\nCONCLUSION\nFor the foregoing reasons, we answer the certified question in the negative. Accordingly, we reverse the judgment of the appellate court. We remand this cause to the circuit court with directions and for further proceedings consistent with this opinion.\nReversed and remanded with directions.\nCHIEF JUSTICE THOMAS took no part in the consideration or decision of this case.\n\u201cPoint of Sale\u201d equipment is used by businesses to relay information from one point to another, i.e., from a retail customer checkout station to a centralized inventory management system or to a printer.\nFor example, the court ordered Legacy, inter alia, to purge all of plaintiffs customer information from its computer system and required Legacy to allow on-site inspections by plaintiffs computer experts to verify the removal.\nWe note that the current language in both rules remains unchanged from the time we reviewed it in Bright.\nIndeed, the harsh consequences which may result upon application of the appellate court\u2019s blanket rule that \u201cmistake, inadvertence, or attorney neglect\u201d may not be considered has engendered substantial negative discussion from commentators. See, e.g., S. Wood, An Inconvenient Truthiness About Rule 216, Chicago Lawyer, December 2006, at 26, 62 (questioning \u201cwhether the point of Rule 216 is to obtain information or to set a trap in hope of winning by default\u201d); J. Hynes, Admission of Facts in Discovery: Avoiding the Rule 216 Trap, 93 Ill. B.J. 402, 406 (2005) (noting that \u201c[s]ince Bright, no reported appellate case has found \u2018good cause\u2019 for an untimely response to a request to admit\u201d).\nWe note, parenthetically, that although defendants demand that plaintiff must strictly adhere to the filing provision in Rule 3.1(c), that provision applies equally to the party requesting the admitted facts. Therefore, we find it disingenuous that although defendants vigorously argue that plaintiffs responses should be stricken because they were not filed in accordance with this local rule, defendants themselves failed to comply with this very rule by not filing their requests for admission with the clerk of the court.", "type": "majority", "author": "JUSTICE FREEMAN" } ], "attorneys": [ "J. Timothy Eaton and Patricia S. Spratt, of Shefsky & Froelich Ltd., and James M. Carlson, of Ungaretti & Harris LLR all of Chicago, for appellants.", "Norman M. Leon, of DLA Piper US LLF of Chicago, for appellee." ], "corrections": "", "head_matter": "(No. 103140.\nVISION POINT OF SALE, INC., an Illinois Corporation, Appellee, v. GINGER HAAS et al., Appellants.\nOpinion filed September 20, 2007.\nJ. Timothy Eaton and Patricia S. Spratt, of Shefsky & Froelich Ltd., and James M. Carlson, of Ungaretti & Harris LLR all of Chicago, for appellants.\nNorman M. Leon, of DLA Piper US LLF of Chicago, for appellee." }, "file_name": "0334-01", "first_page_order": 346, "last_page_order": 371 }