{ "id": 9000289, "name": "STEVEN LEE WALLACE, Plaintiff-Appellee v. M, M & R, INC., individually; M, M & R, INC., d/b/aTHE SPORTS PAD COMPLEX; ADAM THOMAS REDFIELD, JON RYAN WHALEY, and ROGER DALE SOUTHARD, JR., Defendants-Appellants", "name_abbreviation": "Wallace v. M, M & R, Inc.", "decision_date": "2004-08-17", "docket_number": "No. COA03-845", "first_page": "827", "last_page": "834", "citations": [ { "type": "official", "cite": "165 N.C. App. 827" } ], "court": { "name_abbreviation": "N.C. Ct. App.", "id": 14983, "name": "North Carolina Court of Appeals" }, "jurisdiction": { "id": 5, "name_long": "North Carolina", "name": "N.C." }, "cites_to": [ { "cite": "568 S.E.2d 219", "category": "reporters:state_regional", "reporter": "S.E.2d", "weight": 5, "year": 2002, "pin_cites": [ { "page": "225" }, { "page": "225" }, { "page": "225" } ], "opinion_index": 0 }, { "cite": "152 N.C. App. 532", "category": "reporters:state", "reporter": "N.C. App.", "case_ids": [ 9250786 ], "weight": 3, "year": 2002, "pin_cites": [ { "page": "539-40" }, { "page": "540" }, { "page": "540" } ], "opinion_index": 0, "case_paths": [ "/nc-app/152/0532-01" ] }, { "cite": "553 S.E.2d 89", "category": "reporters:state_regional", "reporter": "S.E.2d", "year": 2001, "pin_cites": [ { "page": "93", "parenthetical": "if word not defined in statute, courts must accord word plain meaning and refrain from judicial construction" } ], "opinion_index": 0 }, { "cite": "146 N.C. App. 370", "category": "reporters:state", "reporter": "N.C. App.", "case_ids": [ 11357693 ], "year": 2001, "pin_cites": [ { "page": "376", "parenthetical": "if word not defined in statute, courts must accord word plain meaning and refrain from judicial construction" } ], "opinion_index": 0, "case_paths": [ "/nc-app/146/0370-01" ] }, { "cite": "153 S.E.2d 804", "category": "reporters:state_regional", "reporter": "S.E.2d", "weight": 6, "year": 1967, "pin_cites": [ { "page": "807-08" }, { "page": "806" }, { "page": "809" } ], "opinion_index": 0 }, { "cite": "270 N.C. 62", "category": "reporters:state", "reporter": "N.C.", "case_ids": [ 8565265 ], "year": 1967, "pin_cites": [ { "page": "66" } ], "opinion_index": 0, "case_paths": [ "/nc/270/0062-01" ] }, { "cite": "398 S.E.2d 460", "category": "reporters:state_regional", "reporter": "S.E.2d", "year": 1990, "pin_cites": [ { "page": "463" } ], "opinion_index": 0 }, { "cite": "327 N.C. 587", "category": "reporters:state", "reporter": "N.C.", "case_ids": [ 2497254 ], "year": 1990, "pin_cites": [ { "page": "593" } ], "opinion_index": 0, "case_paths": [ "/nc/327/0587-01" ] }, { "cite": "284 S.E.2d 518", "category": "reporters:state_regional", "reporter": "S.E.2d", "year": 1981, "opinion_index": 0 }, { "cite": "304 N.C. 585", "category": "reporters:state", "reporter": "N.C.", "case_ids": [ 8569666 ], "year": 1981, "opinion_index": 0, "case_paths": [ "/nc/304/0585-01" ] }, { "cite": "279 S.E.2d 894", "category": "reporters:state_regional", "reporter": "S.E.2d", "weight": 2, "year": 1981, "pin_cites": [ { "page": "900" }, { "page": "897" } ], "opinion_index": 0 }, { "cite": "52 N.C. App. 688", "category": "reporters:state", "reporter": "N.C. App.", "case_ids": [ 12170704 ], "weight": 2, "year": 1981, "pin_cites": [ { "page": "698" }, { "page": "693" } ], "opinion_index": 0, "case_paths": [ "/nc-app/52/0688-01" ] }, { "cite": "541 S.E.2d 146", "category": "reporters:state_regional", "reporter": "S.E.2d", "year": 1999, "opinion_index": 0 }, { "cite": "351 N.C. 104", "category": "reporters:state", "reporter": "N.C.", "case_ids": [ 1155972, 1155750, 1155657, 1155611, 1155774 ], "year": 1999, "opinion_index": 0, "case_paths": [ "/nc/351/0104-04", "/nc/351/0104-01", "/nc/351/0104-05", "/nc/351/0104-02", "/nc/351/0104-03" ] }, { "cite": "514 S.E.2d 554", "category": "reporters:state_regional", "reporter": "S.E.2d", "year": 1999, "pin_cites": [ { "page": "558" } ], "opinion_index": 0 }, { "cite": "133 N.C. App. 364", "category": "reporters:state", "reporter": "N.C. 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M, M & R, INC., individually; M, M & R, INC., d/b/aTHE SPORTS PAD COMPLEX; ADAM THOMAS REDFIELD, JON RYAN WHALEY, and ROGER DALE SOUTHARD, JR., Defendants-Appellants" ], "opinions": [ { "text": "McGEE, Judge.\nSteven Lee Wallace (plaintiff) filed a complaint on 19 September 2000 against M, M & R, Inc., individually; M, M, & R, Inc., d/b/a The Sports Pad Complex; Joseph Mark Saieed (Saieed), Adam Thomas Redfield (Redfield), Jon Ryan Whaley (Whaley), and Roger Dale Southard, Jr. (Southard), alleging that M, M & R, Inc., individually, and M, M & R, Inc., d/b/a The Sports Pad Complex (defendants) failed to provide safe and secure premises and that defendants negligently hired and trained their security staff. Defendants filed an answer on 23 October 2000. At trial, a jury determined defendants were liable to plaintiff in the amount of $35,000 for compensatory damages and $210,000 for punitive damages. Defendants moved for judgment notwithstanding the verdict on 7 June 2002. The trial court denied defendants\u2019 motion on 25 September 2002. Defendants M, M & R, Inc., individually, and M, M & R, Inc., d/b/a The Sports Pad Complex, appeal.\nThe evidence at trial tended to show that plaintiff was injured on the evening of 5 February 2000 while he was a patron at a nightclub owned and operated by defendants. Plaintiff and Danny Elwell (Elwell) were sitting at the nightclub\u2019s bar when they saw Whaley, one of defendants\u2019 employees, who was working that evening as a bouncer. Whaley had been struck on the head with a beer bottle at the nightclub a week earlier. January Wright (Wright), the bartender on duty on the evening of 5 February, told Whaley she heard plaintiff and Elwell discussing the earlier assault. Whaley radioed Southard, the operations manager for the Sports Pad, and told him that the people who had assaulted him were reportedly in the nightclub. Southard sent Whaley to take a closer look to try to determine if plaintiff and Elwell were the individuals who had assaulted Whaley. Whaley was unsure whether plaintiff and Elwell were the assailants, so Southard sent other employees who had been present on the night of the assault to attempt to determine whether plaintiff and Elwell were the parties responsible for the assault. Two employees told Southard they believed that plaintiff and Elwell had committed the attack on Whaley. Plaintiff testified that he was not at the nightclub the night Whaley was assaulted.\nSouthard decided that plaintiff and Elwell should be removed from the nightclub. Southard gathered several on-duty employees to inform them of his plan. Whaley testified that Southard asked Redfield, an employee who was allegedly off duty that night, to assist in removing plaintiff and Elwell from the nightclub. Southard and the employees divided into two groups of three bouncers each and approached plaintiff and Elwell at the bar. They formed a semi-circle around plaintiff and Elwell, told plaintiff and Elwell to leave the premises, and took away their drinks. As plaintiff and Elwell rose to leave, Redfield punched plaintiff in the head. Whaley then struck plaintiffs head on the other side. Plaintiff fell to the floor and was punched and kicked repeatedly by Redfield, Whaley, and the other on-duty bouncers. Whaley stomped on plaintiffs head while plaintiff was on the floor. As plaintiff was being beaten, two bouncers dragged Elwell outside. Southard testified that no one made an effort to restrain Redfield, the off-duty employee, from participating in the attack. As a result of the beating, plaintiff was rendered \u201cunconscious and unresponsive [.]\u201d Furthermore, plaintiff was bleeding from his right ear, was having trouble breathing, and sounded as if he was aspirating. After the beating, the bouncers then allegedly slapped plaintiffs face while they dragged plaintiffs unconscious body across the floor.\nThe police arrived shortly after the beating ended. Plaintiff was taken to the hospital where he remained until 10 February 2000. Plaintiff suffered some hearing loss, as well as vertigo, extreme panic attacks, and anxiety.\nPrior to the events of 5 February 2000, testimony indicated that Saieed, defendants\u2019 president and operator, was aware that Whaley had a past history of violence against bar patrons. In fact, Whaley had been dismissed once due to an incident involving excessive force but was subsequently rehired. Southard also testified that he was aware that Redfield had used excessive force against a bar patron in the past.\nDefendants argue that the trial court erred by denying defendants\u2019 motions for directed verdict and defendants\u2019 motion for judgment notwithstanding the verdict. For the reasons below, we disagree. \u201cThe test for determining whether a motion for directed verdict is supported by the evidence is identical to that applied when ruling on a motion for judgment notwithstanding the verdict.\u201d Martishius v. Carolco Studios, Inc., 355 N.C. 465, 473, 562 S.E.2d 887, 892 (2002). \u201c[T]he trial court must consider the evidence in the light most favorable to the nonmoving party, giving [the nonmoving party] the benefit of all reasonable inferences to be drawn therefrom and resolving all conflicts in the evidence in [the nonmoving party\u2019s] favor.\u201d Id. (quoting Taylor v. Walker, 320 N.C. 729, 733-34, 360 S.E.2d 796, 799 (1987)). A motion should be granted only when the evidence is insufficient to support a verdict in the nonmoving party\u2019s favor. Dockery v. Hocutt, 357 N.C. 210, 217, 581 S.E.2d 431, 436 (2003). A motion for directed verdict or judgment notwithstanding the verdict should be denied if the trial court finds there is \u201cmore than a scintilla of evidence supporting each element of the plaintiff\u2019s claim[.]\u201d Hutelmyer v. Cox, 133 N.C. App. 364, 369, 514 S.E.2d 554, 558, disc. review denied, 351 N.C. 104, 541 S.E.2d 146 (1999).\n\u201cWhen there is a dispute as to what the employee was actually doing at the time the tort was committed, all doubt must be resolved in favor of liability and the facts must be determined by the jury.\u201d Edwards v. Akion, 52 N.C. App. 688, 698, 279 S.E.2d 894, 900, aff\u2019d, 304 N.C. 585, 284 S.E.2d 518 (1981). Furthermore, \u201c[w]here the employee\u2019s actions conceivably are within the scope of employment and in furtherance of the employer\u2019s business, the question is one for the jury.\u201d Medlin v. Bass, 327 N.C. 587, 593, 398 S.E.2d 460, 463 (1990).\nOn the issue of vicarious liability for the act of an employee, our Supreme Court has stated:\nIf the servant was engaged in performing the duties of his employment at the time he did the wrongful act which caused the injury, the employer is not absolved from liability by reason of the fact that the employee was also motivated by malice or ill will toward the person injured, or even by the fact that the employer had expressly forbidden him to commit such act.\nWegner v. Delicatessen, 270 N.C. 62, 66, 153 S.E.2d 804, 807-08 (1967). In Wegner, an employee at the defendant\u2019s restaurant slammed a glass down on the plaintiff\u2019s table. The plaintiff told the employee that he did not think his actions were \u201ctoo funny.\u201d Id. at 64, 153 S.E.2d at 806. The employee left and immediately returned to the plaintiff\u2019s table and threatened to cut the plaintiff\u2019s eyes out with a fork. As the plaintiff attempted to leave the restaurant, the employee, who had been restrained by a fellow employee, broke away and struck the plaintiff. Id. Our Supreme Court held that, \u201c[w]hatever the source of his animosity toward the plaintiff may have been, he did not strike the plaintiff as a means or method of performing his duties as [an employee].\u201d Id. at 68, 153 S.E.2d at 809. However, our Supreme Court also noted a different situation would have arisen had the glass that the employee smashed on the plaintiff\u2019s table broken and injured the plaintiff. In such a case, \u201cthe employee would have been performing an act which he was employed to do and his negligent or improper method of doing it would have been the act of his employer in the contemplation of the law.\u201d Id.\nThe facts of the present case align analogously with our Supreme Court\u2019s hypothetical scenario. In the case before our Court, the facts indicate that a jury could reasonably find that the bouncers were acting within the scope of their employment at the time of the incident. Southard, the operations manager, first sent Whaley, and then two more employees, to check on plaintiff and Elwell. When the employees expressed some assurance that plaintiff and Elwell were the patrons who had attacked Whaley, Southard rounded up the bouncers. An organized plan was developed. Two flanks of three bouncers each approached plaintiff and Elwell with the purported purpose of removing them from the premises. The police had been notified, but instead of awaiting their arrival, Southard and the bouncers decided to approach plaintiff and Elwell. Such an action, taken as a group decision in consultation with Southard, the manager, is in compliance with the job description of a bouncer at a bar. Such an action is, as Wegner instructs, \u201cperforming an act which [an employee] was employed to do[.]\u201d Id. The bouncers\u2019 action, though guised as an opportunity to remove plaintiff and Elwell, quickly turned into a beating. That this action was performed with \u201cnegligent or improper method\u201d opens defendants to liability. Once Redfield struck plaintiff and the beating commenced, Southard made no effort to restrain the bouncers. \u201cActing within the scope of employment means doing what one was employed or authorized to do.\u201d Edwards, 52 N.C. App. at 693, 279 S.E.2d at 897. Therefore, there was sufficient evidence by which a jury could conclude that plaintiff was injured while defendants\u2019 employees were acting within the scope of their duties. Defendants\u2019 argument is without merit.\nDefendants next argue that the trial court erred by failing to allow the motion for judgment notwithstanding the verdict as to punitive damages. This Court has said:\nUnder G.S. \u00a7 1D-I5(c), punitive damages may not be assessed against a corporation unless \u201cthe officers, directors, or managers of the corporation participated in or condoned the conduct constituting the aggravating factor giving rise to punitive damages.\u201d N.C. Gen. Stat. \u00a7 1D-I5(c). As the legislature has not seen fit to define the word \u201cmanager\u201d in this context, we must accord that word its plain meaning. See Grant Const. Co. v. McRae, 146 N.C. App. 370, 376, 553 S.E.2d 89, 93 (2001) (if word not defined in statute, courts must accord word plain meaning and refrain from judicial construction). A \u201cmanager\u201d is one who \u201cconducts, directs, or supervises something.\u201d Webster\u2019s Third New International Dictionary 1372 (1968).\nMiller v. B.H.B. Enters., Inc., 152 N.C. App. 532, 539-40, 568 S.E.2d 219, 225 (2002). In Miller, we considered whether the plaintiff failed to present sufficient evidence that an officer, director, or manager of the defendant participated in or condoned the attack on the plaintiff within the meaning of N.C.G.S. \u00a7 1D-I5(c). We found that the manager of the defendant\u2019s restaurant was a \u201cmanager\u201d within the meaning of N.C.G.S. \u00a7 1D-I5(c). In Miller, the restaurant manager had supervisory powers, including the power to hire and fire employees. The manager also worked \u201cdirectly under\u201d and \u201chand-in-hand\u201d with the owner of the defendant\u2019s restaurant. Miller, 152 N.C. App. at 540, 568 S.E.2d at 225.\nWe find Miller to be instructive in its interpretation of N.C.G.S. \u00a7 ID-15. Thus, we find the record in the present case contains sufficient evidence that indicates that Southard was a \u201cmanager\u201d of defendants. Southard was operations manager of defendants on 5 February 2000. He was the most senior employee on duty at the time the incident occurred. At trial, Southard testified that as operations manager, he \u201cgave directions.\u201d He further noted that, \u201c[he] dispense^] the liquor [and] [he] dispose[d] [of] the money.\u201d Southard set the work schedules for the bouncers and supervised them when they arrived for work. He employed supervisory power over the bartenders by assuring they \u201cgot to the proper place\u201d and he also \u201cgave them the money they needed.\u201d Southard also offered input as to whether employees should be hired or fired, and he engaged in periodic meetings to discuss personnel.\nMoreover, we considered in Miller whether the manager \u201ccondoned\u201d the attack on a patron of the defendant\u2019s restaurant for the basis of finding punitive damages. Id. \u201cThe plain meaning of \u2018condone\u2019 is to \u2018forgive or overlook,\u2019 The Oxford American Dictionary 197 (1999), or \u2018permit the continuance of.\u2019 Webster\u2019s Third New International Dictionary 473 (1968).\u201d Miller, 152 N.C. App. at 540, 568 S.E.2d at 225. In Miller, the evidence indicated that the manager failed to intervene and failed to direct his employees to intervene in a situation where the plaintiff was struck and repeatedly kicked by employees of the defendant. The manager stood \u201cright there\u201d as the plaintiff was beaten. Id. We concluded that there was sufficient evidence to show that the manager condoned this attack on the plaintiff within the plain meaning of N.C.G.S. \u00a7 ID-15.\nIn the present case, we find the evidence, taken in the light most favorable to plaintiff, was sufficient to show that Southard condoned the attack on plaintiff. When Southard was notified that plaintiff and Elwell were in the bar, he sent Whaley and two other employees to see if plaintiff and Elwell were the assailants. After several minutes, Southard then gathered his staff of bouncers. They went over to plaintiff and Elwell in two groups and formed a semi-circle around plaintiff and Elwell. Whaley testified that Southard also asked Redfield to assist in removing plaintiff and Elwell. By his own testimony, Southard failed to intervene in the beating of plaintiff. He did not ask the bouncers to stop or attempt to break up the attack on plaintiff in any way. We find defendants\u2019 argument to be without merit.\nDefendants finally argue that plaintiffs claim for negligent infliction of emotional distress cannot be sustained; however, the record shows that the trial court granted a directed verdict as to plaintiffs negligent infliction of emotional distress claim as to all defendants. Defendants\u2019 argument is thus without merit.\nN.C.R. App. P. 28(b)(6) provides that \u201c[assignments of error not set out in the appellant\u2019s brief, or in support of which no reason or argument is stated or authority cited, will be taken as abandoned.\u201d Accordingly, defendants\u2019 remaining assignments of error are deemed abandoned.\nNo error.\nJudges CALABRIA and STEELMAN concur.", "type": "majority", "author": "McGEE, Judge." } ], "attorneys": [ "Law Offices of Frank A. Cassiano, Jr., by Frank A. Cassiano, Jr., for 'plaintiff-appellee.", "The Robinson Law firm, by Leslie S. Robinson, for defendants-appellants." ], "corrections": "", "head_matter": "STEVEN LEE WALLACE, Plaintiff-Appellee v. M, M & R, INC., individually; M, M & R, INC., d/b/aTHE SPORTS PAD COMPLEX; ADAM THOMAS REDFIELD, JON RYAN WHALEY, and ROGER DALE SOUTHARD, JR., Defendants-Appellants\nNo. COA03-845\n(Filed 17 August 2004)\n1. Premises Liability\u2014 failure to provide safe and secure premises \u2014 negligent hiring and training \u2014 bouncers\nThe trial court did not err in an acting for damages arising out of the failure to provide safe and secure premises and negligent hiring and training of security staff at a nightclub by denying defendants\u2019 motions for directed verdict and motion for judgment notwithstanding the verdict, because a jury could reasonably find that defendants\u2019 bouncers were acting within the scope of their employment at the time of the pertinent incident when: (1) an organized plan was developed for the bouncers to approach plaintiff and his friend for the purported purpose of removing them from the premises; (2) the police had been notified but instead of waiting for their arrival, the manager and bouncers decided to approach plaintiff and his friend which was an action taken as a group decision in consultation with the manager in compliance with the job description of a bouncer at a bar;' and (3) the bouncers\u2019 action, though guised as an opportunity to remove plaintiff and his friend., quickly turned into a beating and this action was performed with negligent or improper method opening defendants to liability.\n2. Damages and Remedies\u2014 punitive damages \u2014 motion for judgment notwithstanding verdict \u2014 manager participation\nThe trial court did not err in an acting for damages arising out of the failure to provide safe and secure premises and negligent hiring and training of security staff at a nightclub by denying defendants\u2019 motion for judgment notwithstanding the verdict as to punitive damages based on alleged insufficient evidence that the nightclub\u2019s manager participated in or condoned the attack on plaintiff within the meaning of N.C.G.S. \u00a7 1D-I5(c) because by his own testimony, the manager failed to intervene in the beating of plaintiff when he did not ask the bouncers to stop or attempt to break up the attack on plaintiff in any way.\n3. Emotional Distress\u2014 negligent infliction \u2014 directed verdict\nAlthough defendants contend plaintiff\u2019s claim for negligent infliction of emotional distress cannot be sustained, the record shows the trial court granted a directed verdict as to plaintiff\u2019s negligent infliction of emotional distress claim as to all defendants.\nAppeal by defendants M, M & R, Inc., individually, and M, M & R, Inc., d/b/a The Sports Pad Complex, from an order entered 25 September 2002 and from judgment entered 26 November 2002 by Judge Clifton W. Everett, Jr. in Superior Court, Pitt County. Heard in the Court of Appeals 1 April 2004.\nLaw Offices of Frank A. Cassiano, Jr., by Frank A. Cassiano, Jr., for 'plaintiff-appellee.\nThe Robinson Law firm, by Leslie S. Robinson, for defendants-appellants." }, "file_name": "0827-01", "first_page_order": 859, "last_page_order": 866 }