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    "judges": [
      "Judges WYNN and GEER concur."
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    "parties": [
      "GILBERT SILVA, Employee, Plaintiff-Appellee v. LOWE\u2019S HOME IMPROVEMENT, Employer, SPECIALTY RISK SERVICES, Carrier, Defendants-Appellants"
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    "opinions": [
      {
        "text": "McGEE, Judge.\nGilbert Silva (plaintiff) was employed by Lowe\u2019s Home Improvement (Lowe\u2019s) in the plumbing department at a Lowe\u2019s store in Henderson. Plaintiff was fifty-eight years old at the time of the hearing of his claim. Prior to his employment at Lowe\u2019s, plaintiff had worked as an engineer for Lockheed Martin and had also owned, operated, and managed his own business. Plaintiff\u2019s primary function at Lowe\u2019s was to write special orders for customers, attend to customers, stock shelves, and clean. Plaintiff was using a cherry picker to stock shelves on 26 May 2001 when he lost his footing and hit the edge .of the shelving with his upper chest. Plaintiff was seen by a physician, who instructed plaintiff not to lift items exceeding twenty pounds. Plaintiff returned to work at Lowe\u2019s. Plaintiff suffered a second injury on 23 November 2001 while guiding a shower door onto a cart. Plaintiff again saw a physician and was instructed not to lift items over twenty-five pounds continuously, or over forty pounds on occasion. Plaintiff returned to work at Lowe\u2019s following this second incident.\nAt a plumbing department staff meeting in April 2002, plaintiff\u2019s immediate supervisor, Clint Francis (Mr. Francis), reminded employees that they were responsible for \u201czoning\u201d their respective areas within the plumbing department. \u201cZoning\u201d involved walking down the aisles and straightening items. Mr. Francis reminded plaintiff about plaintiff\u2019s zoning duties. Mr. Francis also asked the assistant store manager, Kyndall McNair (Ms. McNair), to remind plaintiff. Ms. McNair approached plaintiff on 9 April 2002 to discuss his zoning duties. Plaintiff testified that some of Ms. McNair\u2019s concerns involved duties that plaintiff was incapable of performing because of plaintiff\u2019s lifting restrictions. Ms. McNair denied asking plaintiff to perform any duties beyond plaintiff\u2019s lifting restrictions, and testified she thought the meeting had gone well.\nPlaintiff testified that on 15 April 2002, he arrived at work earlier than usual to \u201cget some closure\u201d with Ms. McNair regarding their previous conversation about plaintiff\u2019s zoning duties. Ms. McNair asked the store\u2019s training and personnel coordinator, Audra Benfield (Ms. Benfield), to join the meeting. Ms. McNair testified that during the meeting, a \u201cheated\u201d exchange took place between plaintiff and Ms. McNair. Plaintiff became upset, raised his voice, and told Ms. McNair to \u201cshut up.\u201d Following this incident, Lowe\u2019s district manager, Jeff Sain, terminated plaintiff\u2019s employment by telephone. Thereafter, plaintiff requested a hearing before the Industrial Commission (the Commission) alleging entitlement to continuing disability compensation.\nAfter a hearing, a deputy commissioner entered an opinion and award on 20 August 2003, concluding that: (1) plaintiff was terminated for insubordination, (2) any other employee of Lowe\u2019s would have been terminated for the same action, and (3) plaintiff constructively refused to perform the work provided. The deputy commissioner denied plaintiff\u2019s claim for temporary total disability compensation. Plaintiff appealed to the full Commission, which reversed the deputy commissioner. The Commission entered an opinion and award on 28 September 2004 finding that Lowe\u2019s and its insurance carrier, Specialty Risk Services, (collectively defendants), failed to show that plaintiff was terminated for misconduct for which a non-disabled employee would have been terminated. The Commission awarded plaintiff ongoing total disability compensation from 16 April 2002 until plaintiff returned to work, as well as medical expenses incurred as a result of the 26 May 2001 injury. Defendants appeal.\nAppellate review of an award from the Commission is limited to two inquiries: (1) whether the findings of fact are supported by any competent evidence in the record, and (2) whether the conclusions of law are justified by the findings of fact. Counts v. Black & Decker Corp., 121 N.C. App. 387, 389, 465 S.E.2d 343, 345 (internal citation omitted), disc. review denied, 343 N.C. 305, 471 S.E.2d 68-69 (1996). If supported by competent evidence, the Commission\u2019s findings are conclusive even if the evidence might also support a contrary finding. Jones v. Candler Mobile Village, 118 N.C. App. 719, 721, 457 S.E.2d 315, 317 (1995).\nDefendants assign error to seven findings of fact, arguing the findings are not supported by competent evidence. Defendants also assign error to three conclusions of law, arguing the conclusions are not supported by competent findings of fact. Defendants further assign error to three paragraphs of the award, arguing that those paragraphs are not supported by the findings and conclusions.\nI.\nDefendants argue that finding of fact number five is not supported by competent evidence. Finding of fact number five provides:\nRegarding plaintiffs restrictions and the requirements of his \u201clight duty job,\u201d defendants assert that his restrictions were accommodated. However, there is no credible evidence of record . . . relating to any specific modifications or purported accommodations made by defendants. Moreover, plaintiff, whose testimony is accepted as credible, testified that his supervisors and co-workers often complained and expressed frustration regarding his lifting restrictions following his return to work.\nDefendants argue there is no evidence in the record to support a finding that plaintiffs lifting restrictions were not accommodated. However, we find no evidence of specific accommodations or modifications made to suit plaintiffs lifting restrictions. Moreover, there is conflicting evidence over whether plaintiff was asked to do work beyond his restrictions. Plaintiff testified that on occasion he refused to do assigned work that was beyond his restrictions, and that such refusals appeared to cause \u201cgrief\u2019 for Ms. McNair and the store manager, John Blankenship (Mr. Blankenship). Plaintiff also testified that \u201cat times there was agitation\u201d over his restrictions and that Ms. McNair asked plaintiff to perform tasks beyond his restrictions. Ms. McNair testified that she never asked plaintiff to perform any activities beyond his restrictions, and that her concern about plaintiffs work was that plaintiff was not zoning items within his restrictions, such as faucets, towel bars, and filters.\nIt is well settled that the Commission is the \u201csole judge of the weight and credibility of the evidence.\u201d Deese v. Champion Int\u2019l Corp., 352 N.C. 109, 116, 530 S.E.2d 549, 553 (2000). On appeal, this Court may not re-weigh evidence or assess credibility of witnesses. Adams v. AVX Corp., 349 N.C. 676, 681, 509 S.E.2d 411, 414 (1998). In the present case, the Commission afforded greater weight to plaintiff\u2019s testimony than to the testimony of defendants\u2019 witnesses. Although the testimony is conflicting, there is competent evidence to support the Commission\u2019s finding.\nDefendants next assign error to finding of fact number six:\nOn 15 April 2002, plaintiff reported to work . . . [and] approach[ed] Ms. Kyndall McNair, defendant-employer\u2019s assistant manager, to discuss his concerns regarding his restrictions not being complied with and the problems this was creating. Ms. McNair then asked Ms. Audra Benfield, defendant-employer\u2019s personnel training coordinator, to join the discussion. During the meeting, plaintiff testified that Ms. McNair was rude and that she thrust her hand into his face. Ms. McNair testified that it was plaintiff who was rude and that he also displayed threatening behavior. Following this meeting, plaintiff was terminated for the stated reason of being insubordinate.\nDefendants argue there is no evidence that plaintiff intended to discuss his restrictions with Ms. McNair or that he in fact did so during the meeting. Again, while the evidence is somewhat conflicting, there is competent evidence in the record to support this finding of fact. Plaintiff testified that on 9 April 2002, he and Ms. McNair had a meeting to discuss zoning. According to plaintiff, Ms. McNair was \u201cupset\u201d because he was not zoning properly. Plaintiff explained to Ms. McNair that he was unable to do certain zoning tasks because of his lifting restrictions. Plaintiff further testified he sought the 15 April 2002 meeting with Ms. McNair to \u201cget some closure to some statements that were made ... by [Ms.] McNair the week earlier [at the 9 April 2002 meeting].\u201d This testimony supports the Commission\u2019s finding that plaintiff sought to meet with Ms. McNair on 15 April 2002 to discuss his restrictions.\nDefendants also argue the Commission erred in not acknowledging, in finding number six, the undisputed evidence that plaintiff told Ms. McNair to \u201cshut up.\u201d Defendants contend that plaintiff\u2019s telling Ms. McNair to \u201cshut up\u201d was \u201cclearly\u201d the reason for his termination, i.e., insubordination, and that the Commission erred in ignoring this evidence. However, defendants presented no direct evidence of plaintiff\u2019s termination. Jeff Sain, the district manager who fired plaintiff, was not present for the hearing, nor was any deposition testimony presented. As a result, the Commission weighed the explanations given for plaintiff\u2019s termination by plaintiff and Ms. McNair. The Commission found only that plaintiff was terminated for the \u201cstated reason\u201d of being insubordinate. We find no error.\nDefendants next assign error to finding of fact number seven:\nPursuant to the credible evidence of record, it is defendant-employer\u2019s policy to have a witness present when disciplinary action is taking place. Therefore, the reasonable inference from Ms. McNair securing a witness prior to the meeting, which was requested by plaintiff, is that she planned to discipline plaintiff even before the meeting commenced. Based upon this and the entire record of credible evidence, the Full Commission gives great weight to plaintiff\u2019s testimony regarding the circumstances of his termination as opposed to that of Ms. McNair, which is given less weight.\nIn support of this finding, Ms. McNair testified that Lowe\u2019s does have a policy of having a witness present if an employee is to be reprimanded. However, Ms. McNair also testified that she asked Ms. Benfield to be present because plaintiff was visibly agitated. Ms. Benfield confirmed that plaintiff had an aggressive attitude, and that she was not directed to attend the meeting for the purpose of witnessing plaintiff\u2019s termination.\nEvidence tending to support a plaintiff\u2019s claim is to be viewed in the light most favorable to the plaintiff, who is \u201centitled to the benefit of every reasonable inference to be drawn from the evidence.\u201d Adams, 349 N.C. at 681, 509 S.E.2d at 414. Although it is reasonable to infer from the evidence that Ms. Benfield was present only because of a concern about plaintiffs agitation, it is also reasonable to infer that Ms. Benfield was present to witness disciplinary action. Since plaintiff is entitled to the benefit of every reasonable inference, we find no error in the Commission\u2019s finding that Ms. McNair planned to discipline plaintiff.\nDefendants next assign error to finding of fact number eight:\nBased upon the credible evidence of record, defendants have failed to prove that plaintiffs termination was for misconduct or fault for which a non-disabled employee would also have been terminated. In fact, the credible evidence of record supports a finding that plaintiffs termination was directly related to his assigned light duty work restrictions and defendant-employer\u2019s inability to reasonably accommodate those restrictions. Accordingly, plaintiff did not constructively refuse suitable work.\nThe Commission\u2019s finding, that plaintiffs termination was directly related to plaintiffs assigned light-duty work restrictions, is supported by plaintiff\u2019s testimony that he sought to meet with Ms. McNair on 15 August 2002 to discuss issues related to zoning and plaintiff\u2019s lifting restrictions. Defendants again argue that the Commission\u2019s finding is erroneously void of any mention of the undisputed evidence that plaintiff told Ms. McNair to \u201cshut up\u201d during the meeting. Defendants point out that plaintiff admitted to doing so in a letter to Bob Tillman, C.E.O. of Lowe\u2019s, and' testimony by Ms. McNair and Ms. Benfield confirmed plaintiff\u2019s behavior at the meeting. Ms. Benfield further testified that, under Lowe\u2019s disciplinary policy, telling a supervisor to \u201cshut up\u201d would constitute insubordinate conduct, a Class A offense that could result in an employee\u2019s immediate termination. Mr. Blankenship further testified that he called Jeff Sain, who ultimately terminated plaintiff, to report on the meeting and \u201cto discuss what needed to be done to make sure we were following [Lowe\u2019s] policy and procedure.\u201d From this evidence, defendants argue, and we agree, it is reasonable to infer that plaintiff\u2019s termination was for insubordination, misconduct for which a non-disabled employee would also have been terminated, and that plaintiff\u2019s termination was unrelated to plaintiff\u2019s lifting restrictions. However, the Commission found the testimony by defendants\u2019 witnesses to be less credible than plaintiff\u2019s testimony. Accordingly, and giving plaintiff the benefit of every reasonable inference, the Commission found that plaintiff was not terminated for insubordination, but rather because of plaintiff\u2019s lifting restrictions, and found that the termination was related to plaintiffs injury. Moreover, as previously discussed, defendants presented no testimony or evidence from Jeff Sain, who had communicated to plaintiff the reason for. plaintiffs termination.\nThe final sentence of finding number eight, that \u201cplaintiff did not constructively refuse suitable work[,]\u201d is actually a conclusion of law, and we will address it as such in section II of this opinion. See McRae v. Toastmaster, Inc., 358 N.C. 488, 499, n.3, 597 S.E.2d 695, 703, n.3 (2004) (noting the determination that a plaintiff has constructively refused suitable employment is a conclusion of law and that the distinction between a finding of fact and a conclusion of law is \u201csignificant, as an appellate court\u2019s standard of review of the Commission\u2019s findings of fact is markedly different from its standard for reviewing the Commission\u2019s conclusions of law.\u201d).\nWe next review the Commission\u2019s finding of fact number nine, that \u201c[a]s the result \u00f3f his 26 May 2001 injury by accident, plaintiff has been unable to earn any wages in any employment[.]\u201d We hold that this finding is insufficient. While the Commission \u201cis not required to make specific findings of fact on every issue raised by the evidence, it is required to make findings on crucial facts upon which the right to compensation depends.\u201d Watts v. Borg Warner Auto., Inc., 171 N.C. App. 1, 5, 613 S.E.2d 715, 719, aff'd 360 N.C. 169, 622 S.E.2d 492 (2005). Here, the Commission \u201cfailed to make specific findings of fact as to the crucial questions necessary to support a conclusion as to whether plaintiff had suffered any disability as defined by G.S. 97-2(9).\u201d Hilliard v. Apex Cabinet Co., 305 N.C. 593, 596, 290 S.E.2d 682, 684 (1982).\nAn employee seeking compensation under the Workers\u2019 Compensation Act (the Act) bears the burden of proving the existence of a disability and its extent. Clark v. Wal-Mart, 360 N.C. 41, 43, 619 S.E.2d 491, 493 (2005). The Act defines disability as \u201cincapacity because of injury to earn the wages which the employee was receiving at the time of injury in the same or any other employment.\u201d N.C. Gen. Stat. \u00a7 97-2(9) (2003). Disability, therefore, is \u201cthe impairment of the injured employee\u2019s earning capacity rather than physical disablement.\u201d Russell v. Lowes Product Distribution, 108 N.C. App. 762, 765, 425 S.E.2d 454, 457 (1993). In order to award compensation to a claimant, the Commission must find that the claimant has shown disability. Hilliard, 305 N.C. at 595, 290 S.E.2d at 683. An employee may meet this burden of proof in four ways: (1) medical evidence that, as a consequence of the work-related injury, the employee is incapable of work in any employment; (2) evidence that the employee is capable of some work, but has been unsuccessful, after reasonable efforts, in obtaining employment; (3) evidence that the employee is capable of some work, but that it would be futile to seek employment because of preexisting conditions, such as age or lack of education; or (4) evidence that the employee has obtained employment at a wage less than that earned prior to the injury. Russell, 108 N.C. App. at 765, 425 S.E.2d at 457.\nIn the present case, the Commission made only one finding about the existence and extent of plaintiff\u2019s disability: \u201cAs the result of his 26 May 2001 injury by accident, plaintiff has been unable to earn any wages in any employment for the period of 16 April 2002 through the present and continuing.\u201d Nominally, this finding satisfies the Hilliard test and the Act\u2019s definition of disability. However, the finding is insufficient to allow this Court to review the legal basis for this ultimate finding of fact. There are no findings of fact as to medical evidence, evidence of reasonable efforts to obtain employment, or evidence of the futility of plaintiff\u2019s seeking employment. As a result, we are unable to determine which of. the four Russell prongs the Commission has relied on in coming to the ultimate factual finding that plaintiff has carried his burden of proving disability. Because the Commission\u2019s findings of fact are insufficient to enable this Court to determine plaintiff\u2019s right to compensation, this matter must be remanded for proper findings on this issue. See Lawton v. County of Durham, 85 N.C. App. 589, 592, 355 S.E.2d 158, 160 (1987) (holding that where the findings are insufficient to enable the reviewing court to determine the rights of the parties, the case must be remanded to the Commission for proper findings of fact).\nWe note defendants stipulated to the compensability of plaintiff\u2019s injury. However, defendants\u2019 admission of compensability did not relieve plaintiff of his burden of proving the existence and extent of his alleged disability. See Clark, 360 N.C. at 44, 619 S.E.2d at 493 (\u201c[T]he law in North Carolina is well settled that an employer\u2019s admission of the \u2018compensability\u2019 of a workers\u2019 compensation claim does not give rise to a presumption of \u2018disability\u2019 in favor of the employee.\u201d). Nor did defendants\u2019 stipulation relieve the Commission of its duty \u201c \u2018to make specific findings regarding the existence and extent of any disability suffered by plaintiff.\u2019 \u201d Id. (quoting Johnson v. Southern Tire Sales & Serv., 358 N.C. 701, 707, 599 S.E.2d 508, 512-13 (2004)). Accordingly, we remand to the Commission for adequate findings on the existence and extent of plaintiff\u2019s disability.\nII.\nWe now address the Commission\u2019s conclusion of law, embedded in finding of fact number eight, that \u201cplaintiff did not constructively refuse suitable work.\u201d The conclusion is supported by the Commission\u2019s factual findings that plaintiff was fired not for misconduct, but rather for reasons directly related to plaintiff\u2019s lifting restrictions. Accordingly, we find no error in this conclusion. Moreover, the conclusion results from the correct application of the Seagraves test for constructive refusal. See Seagraves v. Austin Co. of Greensboro, 123 N.C. App. 228, 472 S.E.2d 397 (1996).\nN.C. Gen. Stat. \u00a7 97-32 (2003) provides that an injured employee is not entitled to any compensation if the employee refuses employment suitable to the employee\u2019s capacity, unless the Industrial Commission finds that such refusal was justified. A refusal of employment may be actual or constructive. Seagraves, 123 N.C. App. at 233-34, 472 S.E.2d at 401. Where an injured employee is terminated for misconduct, such termination may constitute constructive refusal. Id. at 230, 472 S.E.2d at 399. To establish that an injured employee has constructively refused employment, the employer must show \u201cthat the employee was terminated for misconduct or fault, unrelated to the compensable injury, for which a nondisabled employee would ordinarily have been terminated.\u201d Seagraves at 234, 472 S.E.2d at 401.\nDefendants also assign error to the Commission\u2019s conclusion of law number two, that \u201c[b]ased upon the credible evidence of record, defendants have failed to prove that plaintiff\u2019s termination was for misconduct or fault for which a non-disabled employee would also have been terminated.\u201d This conclusion is based on the Commission\u2019s finding number eight, that plaintiff\u2019s termination was directly related to his assigned light-duty work restrictions. The Commission did not find defendants\u2019 explanation, that plaintiff was terminated for insubordination, to be credible. Because the Commission is the sole judge of the credibility of witnesses, we find no error.\nFinally, defendants assign error to those paragraphs of the Commission\u2019s conclusions and award that state that plaintiff is entitled to payment of ongoing disability compensation and medical expenses. As discussed above, the Commission\u2019s order and award contain insufficient findings as to whether plaintiff, in fact, suffered any disability. Accordingly, we affirm that part of the Commission\u2019s order that provides, under Seagraves, that plaintiff is not barred from compensation because of constructive refusal of suitable employment. Seagraves, 123 N.C. App. at 234, 472 S.E.2d at 401. We remand for further findings on the threshold issue of whether plaintiff has proved the existence of a disability that would entitle him to compensation under the Act.\nDefendants\u2019 assignments of error numbers one and two, not argued in defendants\u2019 brief on appeal, are deemed abandoned pursuant to N.C.R. App. P. 28(b)(6).\nAffirmed in part; remanded.\nJudges WYNN and GEER concur.",
        "type": "majority",
        "author": "McGEE, Judge."
      }
    ],
    "attorneys": [
      "The Kilbride Law Firm, PLLC, by Terry M. Kilbride and Nina G. Kilbride, for plaintiff-appellee.",
      "Cranfill, Sumner & Hartzog, L.L.P., by Meredith T. Black, for defendants-appellants."
    ],
    "corrections": "",
    "head_matter": "GILBERT SILVA, Employee, Plaintiff-Appellee v. LOWE\u2019S HOME IMPROVEMENT, Employer, SPECIALTY RISK SERVICES, Carrier, Defendants-Appellants\nNo. COA04-1678\n(Filed 21 February 2006)\n1. Workers\u2019 Compensation \u2014 lifting restrictions \u2014 accommodations\nAlthough there was conflicting evidence in a workers\u2019 compensation case about defendant\u2019s accommodation of plaintiff\u2019s lifting restrictions, there was competent evidence to support the Industrial Commission\u2019s finding that the restrictions were not accommodated. The Commission is the sole judge of the weight and credibility of the evidence.\n2. Workers\u2019 Compensation\u2014 disability \u2014 reason for termination\nThere was evidence in a workers\u2019 compensation case that plaintiff sought a meeting with his manager to discuss his work restrictions, a meeting which became heated and was followed by his termination. The Commission weighed the reasons for the termination and did not err by finding that plaintiff was terminated for the stated reason of being insubordinate without acknowledging evidence that plaintiff told his manager to \u201cshut up.\u201d\n3. Workers\u2019 Compensation\u2014 disability \u2014 termination\u2014purpose of meeting\nThere was no error in a workers\u2019 compensation case in the Industrial Commission finding that plaintiff\u2019s manager planned to discipline plaintiff at a meeting at which she had requested a witness, although there was testimony that the additional person was requested because plaintiff was agitated. Evidence tending to support a plaintiff\u2019s claim is to be viewed in the light most favorable to plaintiff.\n4. Workers\u2019 Compensation\u2014 disability \u2014 termination for work restrictions \u2014 findings\nThe findings supported the Industrial Commission\u2019s determination in a workers\u2019 compensation case that plaintiff\u2019s termination was directly related to his work restrictions rather than insubordination for which any non-disabled employee would have been terminated. The Commission found testimony by defendant\u2019s witnesses to be less credible than plaintiff\u2019s testimony; moreover, defendants did not present evidence from the district manager who told plaintiff the reason for his termination.\n5. Workers\u2019 Compensation\u2014 disability \u2014 findings not sufficient for review\nThere was insufficient evidence to allow judicial review of Industrial Commission findings about whether plaintiff had suffered a disability where there were no findings about medical evidence, evidence of reasonable efforts to find employment, or evidence of futility in seeking employment. Defendant\u2019s admission of compensability did not relieve plaintiff of his burden of proving the existence and extent of his disability, nor did it relieve the Commission of its duty to make specific findings.\n6. Workers\u2019 Compensation\u2014 disability \u2014 constructive refusal of employment \u2014 not found\nAlthough termination of employment for misconduct may constitute constructive refusal of employment, there was no error here in the opposite conclusion. The Commission, as sole judge of credibility, did not find defendant\u2019s explanation of the termination credible and did find that plaintiff\u2019s termination was related to his work restrictions.\nAppeal by defendants from opinion and award entered 28 September 2004 by the North Carolina Industrial Commission. Heard in the Court of Appeals 11 October 2005.\nThe Kilbride Law Firm, PLLC, by Terry M. Kilbride and Nina G. Kilbride, for plaintiff-appellee.\nCranfill, Sumner & Hartzog, L.L.P., by Meredith T. Black, for defendants-appellants."
  },
  "file_name": "0229-01",
  "first_page_order": 261,
  "last_page_order": 271
}
