{
  "id": 4033309,
  "name": "HCW RETIREMENT AND FINANCIAL SERVICES, LLC, a North Carolina limited liability company; HCWRFS, LLC, formerly Hill, Chesson & Woody Retirement & Financial Services, LLC, a North Carolina limited liability company; and WILTON R. DRAKE, III, Plaintiffs v. HCW EMPLOYEE BENEFIT SERVICES, LLC, a North Carolina limited liability company; HILL, CHESSON & WOODY, INC., a North Carolina corporation; PRESTWICK SIX, LLC, a North Carolina limited liability company; FRANK S. WOODY, III, and TODD T. YATES, Defendants",
  "name_abbreviation": "HCW Retirement & Financial Services, LLC v. HCW Employee Benefit Services, LLC",
  "decision_date": "2012-08-07",
  "docket_number": "No. COA11-1479",
  "first_page": "19",
  "last_page": "39",
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          "parenthetical": "quoting Cyclone Roofing Co. v. LaFave Co., 312 N.C. 224, 229, 321 S.E.2d 872, 876-77 (1984), and Prime South Homes, 102 N.C. App. at 258, 401 S.E.2d at 825 (internal citation omitted), and citing Prime South Homes, 102 N.C. App. at 261, 401 S.E.2d at 827"
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    "judges": [
      "Judges CALABRIA and THIGPEN concur."
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    "parties": [
      "HCW RETIREMENT AND FINANCIAL SERVICES, LLC, a North Carolina limited liability company; HCWRFS, LLC, formerly Hill, Chesson & Woody Retirement & Financial Services, LLC, a North Carolina limited liability company; and WILTON R. DRAKE, III, Plaintiffs v. HCW EMPLOYEE BENEFIT SERVICES, LLC, a North Carolina limited liability company; HILL, CHESSON & WOODY, INC., a North Carolina corporation; PRESTWICK SIX, LLC, a North Carolina limited liability company; FRANK S. WOODY, III, and TODD T. YATES, Defendants"
    ],
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        "text": "ERVIN, Judge.\nDefendants Frank S. Woody, III, and Todd T. Yates appeal from an order denying their motion to compel arbitration with respect to the twelfth and thirteenth claims for relief asserted in the First Amended Complaint filed by Plaintiffs HCW Retirement and Financial Services, LLC; HCWRFS, LLC; and Wilton R. Drake, III. On appeal, Defendants argue that the trial court erred by denying their motion to compel arbitration with respect to the claims in question on the grounds that a contract between Defendants and Mr. Drake contained language providing for arbitration of these claims and that Defendants had not waived the right to have these claims submitted to arbitration by participating in discovery. Upon careful consideration of Defendants\u2019 challenges to the trial court\u2019s order in light of the record and the applicable law, we conclude that, while the trial court erred by determining that the claims in question were not covered by the arbitration clause, it did not err by determining that Defendants had waived the right to have these claims resolved in arbitration, so that its order should be affirmed.\nI. Factual Background\nA. Substantive Facts\nPlaintiffs HCW Retirement & Financial Services, LLC (\u201cRFS\u201d), and HCWRFS, LLC, (\u201cHCWRFS\u201d) are North Carolina limited liability companies, while Plaintiff Wilton Drake is a financial planner who offers retirement planning services. Defendants are financial advisers who offer investment and insurance services. Between the late 1990s and 2010, the parties were involved in various cooperative or collaborative business ventures that revolved around the provision of financial or investment advice.\nOn 12 August 2003, Defendants and Plaintiff Drake formed Prescott Office Management, LLC, for the purpose of entering into an office sharing arrangement pursuant to which Prescott would purchase part of an office condominium. At the conclusion of that process, Prescott became a 50% owner of Prestwick, which owns an office condominium utilized by the parties for the purpose of conducting their businesses.\nAt the time that they organized Prescott, the parties executed and signed an Operating Agreement that governed their rights and responsibilities with regards to Prescott and included an arbitration provision. Initially, each of the three principals had a one-third interest in and served as a manager of Prescott. In addition, the Operating Agreement provided that decisions involving the limited liability company required the approval of all three managers. In September, 2010, Defendants amended the Operating Agreement to provide that managers would be elected by majority vote and that decisions concerning Prescott could be made by a vote of 66% of the members; elected themselves managers for an indefinite term; and adopted other amendments to the Operating Agreement that gave Defendants increased authority over Prescott\u2019s operations. Using the authority granted to them by these amendments to the Operating Agreement, Defendants procured the non-renewal of Mr. Drake\u2019s lease for space in the Prestwick building when his lease expired in 2010.\nB. Procedural History\nOn 26 January 2011, Plaintiffs filed a First Amended Complaint in which they sought 1) damages for an alleged violation of partnership obligations; 2) damages for trade name infringement; 3) cancellation of N.C. Trademark Registration No. T-020223; 4) a determination that Defendant EBS is not the owner of the trademark \u201cExperience the Benefit\u201d; 5) a determination that registration of the trademark \u201cExperience the Benefit\u201d had been obtained fraudulently; 6) cancellation of N.C. Trademark Registration No. T-020247; 7) a determination that Defendant EBS is not the owner of the HCW logo; 8) a determination that registration of the HCW logo had been fraudulently obtained; 9) cancellation of N.C. Trademark Registration'No. T-020312; 10) a determination that Defendant EBS is not the owner of the trade name \u201cHill, Chesson & Woody\u201d; 11) that registration of the trade name \u201cHill, Chesson & Woody\u201d had been fraudulently obtained; 12) damages for breach of the duty of good faith by Defendants Yates and Woody; 13) damages for breach of fiduciary duty by Defendants Yates and Woody; 14) an accounting; 15) damages for breach of a lease agreement; 16) damages for conversion; and 17) damages for tortious interference with contractual relationships and prospective advantage. On 18 February 2011, Defendants filed an answer in which they denied the material allegations of the First Amended complaint and asserted various defenses to Plaintiffs\u2019 claims. In response to the breach of good faith and fair dealing and breach of fiduciary duty claims asserted in the First Amended Complaint, Defendants moved that further litigation be stayed and that these claims be referred to arbitration on the basis of the arbitration clause contained in the Operating Agreement.\nAfter receiving Defendants\u2019 motion to compel, Plaintiffs filed a response denying that the claims in question were subject to arbitration and submitted an affidavit executed by Mr. Drake setting out in more detail the factual basis for the twelfth and thirteenth claims asserted in Plaintiffs\u2019 First Amended Complaint. On 8 August 2011, Plaintiffs filed a supplemental response to Defendants\u2019 motion to compel arbitration in which they asserted that:\n2. . . . Defendants Yates and Woody have refused to respond to discovery propounded by Plaintiffs. . . .\n3. . . . Defendants have made use of judicial discovery procedures not available in the arbitration that they seek to compel in that Defendants questioned Plaintiff Drake about the facts and circumstances relating to the Twelfth and Thirteenth Claims for Relief during the deposition of Plaintiff Drake, which was conducted in late July 2011.\n5. . . . Defendants Yates and Woody have waived arbitration by making use of judicial discovery procedures not available in arbitration, and Plaintiffs have been prejudiced by such discovery.\nIn an affidavit attached to Plaintiffs\u2019 supplemental response, Mr. Drake stated, in pertinent part, that:\n3. On July 27, 2011, my deposition was conducted by counsel for Defendants. The deposition began at approximately 9:30 a.m. and ended at approximately 8:00 p.m. . . .\n4. During the course of the deposition, I was asked questions about the Twelfth and Thirteenth Claims for Relief in my Amended Complaint[.]. . . Defendants inquired about the facts surrounding my claims as well as the loss and damage that I have suffered as a result of the actions that are the basis of my claims. . . . Defendants provided me a copy of the Affidavit in Opposition to Defendants\u2019 Motion to Compel Arbitration that I had previously filed, and questioned me about the Affidavit, including the various exhibits that were attached to the Affidavit. . . .\n5. I was represented by counsel during the deposition, and am responsible for the expense incurred in connection with attendance by my counsel at the deposition, including the portion of the deposition that dealt with the questions concerning the Twelfth and Thirteenth Claims for Relief.\n6. Previously, Plaintiffs propounded discovery to Defendants Yates and Woody[.] . . . Yates and Woody, through counsel, objected to discovery and refused to substantively respond on the grounds that the claims against them are subject to arbitration.\n7. Plaintiffs are prejudiced by Defendants engaging in discovery on the Twelfth and Thirteenth Claims for Relief by questioning me during my deposition, while Defendants Yates and Woody refuse to respond to discovery that Plaintiffs have propounded to them regarding those same claims. Plaintiffs are further prejudiced by the fact that Defendant Yates was present for most of my deposition.\nOn 18 August 2011, the trial court conducted a hearing concerning Defendants\u2019 motion to compel arbitration. On 9 September 2011, the trial court entered an order denying Defendants\u2019 motion in which it found, in pertinent part, that:\n3. The Twelfth and Thirteenth Claims for Relief in the First Amended Complaint allege individual claims against Defendants Yates and Woody that are based upon common law duties of good faith and the fiduciary duty owed to Plaintiff Drake as a minority member. Plaintiffs assert that the actions of Defendants Yates and Woody were for the personal benefit of themselves and businesses owned by them, and to the personal detriment of Plaintiff Drake and his businesses, in breach of the common law duties owed by Defendants Yates and Woody. The Claims do not arise out of the Operating Agreement or any alleged breach or violation of the Operating Agreement.\n4. After Defendants Yates and Woody filed their motion to compel arbitration of the Twelfth and Thirteenth Claims for Relief, Plaintiffs propounded requests for production of documents to Defendants Yates and Woody. Yates and Woody objected to the discovery on the basis that it was in violation of the arbitration provisions set out in the Prescott Operating Agreement.\n5. On July 27, 2011, Defendants conducted the deposition of Plaintiff Drake. During the course of that deposition, counsel for Defendants asked Drake about facts and circumstances related to the Twelfth and Thirteenth Claims for Relief.\n6. Plaintiffs incurred expense in connection with the portion of the deposition of Drake related to the facts and circumstances of the Twelfth and Thirteenth Claims for Relief in that Plaintiffs\u2019 counsel was present for that portion of the deposition, and Plaintiffs incurred expense for those professional services.\n7. While Defendants Yates and Woody have refused to respond to discovery propounded to them, Defendants have utilized and benefited from discovery by questioning Plaintiff Drake concerning matters that relate to the claims Defendants seek to arbitrate \u2014 discovery that would be available in arbitration only if permitted by the arbitrator.\n8. Defendants, by examining Plaintiff Drake during the course of his deposition concerning facts and circumstances related to the Twelfth and Thirteenth Claims for Relief, engaged in discovery, which is permitted by the Rules of Civil Procedure; but could occur in arbitration only with permission of the arbitrator as provided at N.C. Gen. Stat. \u00a7 1-569.17.\nBased on these and other findings, the trial court concluded that:\n2. The Twelfth and Thirteenth Claims for Relief fall outside the substantive scope of the arbitration provisions of the Prescott Operating Agreement;\n3. That because the specific dispute alleged in the Twelfth and Thirteenth Claims for Relief does not fall within the scope of the arbitration provision of the Prescott Operating Agreement, the dispute is not subject to arbitration;\n4. That Defendants have utilized discovery with regard to the Twelfth and Thirteenth Claims for Relief but have failed to respond to discovery propounded to them on those same claims, and that Plaintiffs have been prejudiced;\n5. That by their acts and conduct with regard to discovery, Defendants Yates and Woody have impliedly waived any right that they might have to arbitration pursuant to the Prescott Operating Agreement.\nDefendants noted an appeal to this Court from the trial court\u2019s denial of their motion to compel arbitration.\nII. Legal Analysis\nA. Appealability\n\u201cAs a preliminary matter, we note that Judge [Lamm\u2019s] order denying [Defendants\u2019] motion to compel arbitration is interlocutory \u2018because it does not determine all of the issues between the parties and directs some further proceeding preliminary to a final judgment.\u2019 However, this Court has previously determined that an appeal from an order denying arbitration, \u2018although interlocutory, is immediately appealable because it involves a substantial right which might be lost if appeal is delayed.\u2019 Accordingly, we reach the merits of this appeal.\u201d Capps v. Virrey, 184 N.C. App. 267, 269, 645 S.E.2d 825, 827 (2007) (quoting Martin v. Vance, 133 N.C. App. 116, 119, 514 S.E.2d 306, 308 (1999) (internal citation omitted), and Prime South Homes v. Byrd, 102 N.C. App. 255, 258, 401 S.E.2d 822, 825 (1991) (internal citations omitted)).\nB. Standard of Review\nAs a general matter, public policy favors arbitration. However, before a dispute can be ordered resolved through arbitration, there must be a valid agreement to arbitrate. Thus, whether a dispute is subject to arbitration is a matter of contract law. . . . [The determination of whether] a dispute is subject to arbitration involves a two pronged analysis; the court must ascertain both (1) whether the parties had a valid agreement to arbitrate, and also (2) whether \u201cthe specific dispute falls within the substantive scope of that agreement.\u201d PaineWebber Inc. v. Hartmann, 921 F.2d 507, 511 (3d Cir. 1990). This Court has adopted the PaineWebber analysis. In the case sub judice, the dispositive issue involves the second prong of the analysis (whether the parties\u2019 dispute falls within the purview of the arbitration clause).\nRaspet v. Buck, 147 N.C. App. 133, 135-36, 554 S.E.2d 676, 678 (2001) (citing Moses H. Cone Hospital v. Mercury Constr., 460 U.S. 1, 24-25, 103 S. Ct. 927, 941, 74 L. Ed. 2d 765, 787 (1983); Johnston County v. R.N. Rouse & Co., 331 N.C. 88, 91, 414 S.E.2d 30, 32 (1992); Ragan v. Wheat First Sec., Inc., 138 N.C. App. 453, 455, 531 S.E.2d 874, 876, disc. review denied, 353 N.C. 268, 546 S.E.2d 129 (2000); and Rodgers Builders v. McQueen, 76 N.C. App. 16, 23-24, 331 S.E.2d 726, 731 (1985), disc. review denied, 315 N.C. 590, 341 S.E.2d 29 (1986)). In determining whether Defendants waived their right to have the present dispute submitted to arbitration, this Court has previously stated that:\n\u201cWaiver of a contractual right to arbitration is a question of fact.\u201d In this regard, \u201cfindings of fact, when supported by any evidence, are conclusive on appeal. Conclusions of law, even if stated as factual conclusions, are reviewable. Nevertheless, when there is evidence in the record which supports the trial court\u2019s findings of fact, and those findings support its conclusions of law that a party has waived its right to compel arbitration, the decision must be affirmed.\u201d\nMoose v. Versailles Condo. Ass\u2019n, 171 N.C. App. 377, 382, 614 S.E.2d 418, 422 (2005) (quoting Cyclone Roofing Co. v. LaFave Co., 312 N.C. 224, 229, 321 S.E.2d 872, 876-77 (1984), and Prime South Homes, 102 N.C. App. at 258, 401 S.E.2d at 825 (internal citation omitted), and citing Prime South Homes, 102 N.C. App. at 261, 401 S.E.2d at 827). We will now apply the applicable standards of review to evaluate the merits of Defendants\u2019 challenges to the trial court\u2019s order.\nC. Scone of Arbitration Clause\nAs an initial matter, Defendants contend that the trial court erred by ruling that Plaintiffs\u2019 twelfth and thirteenth claims, which rest on allegations that Defendants breached the duty of good faith and breached their duties as fiduciaries, are not subject to arbitration. In support of this argument, Defendants assert that, despite the absence of any dispute over the extent of their compliance with the Operating Agreement, the relevant claims arise from or are related to that agreement. On the other hand, Plaintiffs argue that, given their concession that Defendants\u2019 actions did not contravene the provisions of the Operating Agreement, the relevant claims are not subject to arbitration. We believe that Defendants\u2019 argument has merit.\nThe arbitration clause contained in the Operating Agreement provides, in pertinent part, that:\n14.10 [] Any dispute, controversy or claim arising out of or in connection with, or relating to, this Operating Agreement or any breach or alleged breach [t]hereof shall, upon the request of any party involved, be submitted to, and settled by, arbitration in the State of North Carolina, pursuant to the commercial arbitration rules then in effect[.] . . .\nIn other words, the applicable arbitration provision requires the parties to arbitrate both disputes \u201carising out of or in connection with, or relating to, this Operating Agreement\u201d and those \u201carising out of or in connection with, or relating to . . . any breach or alleged breach\u201d of the Operating Agreement. Thus, we must examine the exact nature of Plaintiffs\u2019 claims in order to determine whether they are subject to arbitration.\nThe twelfth and thirteenth claims set out in Plaintiffs\u2019 First Amended Complaint rest upon allegations that:\nTWELFTH CLAIM FOR RELIEF (Breach of Good Faith by Defendants Yates and Woody as LLC Members)\n68. In the summer of 2003, Plaintiff Drake, Defendant Yates, and Defendant Woody formed a North Carolina limited liability company known as Prescott Office Management, LLC (hereinafter \u201cPrescott\u201d).\n69. That Plaintiff Drake, Defendant Yates, and Defendant Woody were each members of Prescott, each holding a one-third interest in the limited liability company and each being a manager of the limited liability company.\n70. That Plaintiff Drake, Defendant Yates, and Defendant Woody executed an operating agreement for Prescott and that the operating agreement provided that all the decisions and commitments regarding limited liability company matters should be carried out by the managers of the limited liability company subsequent to the approval of 100% of the members of the limited liability company.\n74. That in September 2010, without notice or consultation with Plaintiff Drake, Defendants Yates and Woody met and amended the operating agreement of Prescott, making numerous changes, all of which were to the benefit of Defendants Yates and Woody, both personally and to their business, and to the detriment of Plaintiff Drake and his business. . . .\n75. That as a result of the amendments, Defendants Yates and Woody had the apparent authority to act on behalf of the limited liability company without the consent or authorization from Plaintiff Drake.\n78. That the lease signed by Plaintiff RFS as with Prestwick was set to expire on December 31, 2010[.] . . . Defendants Yates and Woody, having taken control of Prescott, attended a meeting of Prestwick and voted to cancel the lease of Plaintiff RFS at the conclusion of its term on December 31, 2010.\n79. That the actions of Defendants Yates and Woody were not in the best interest of Prescott or Plaintiff Drake, the remaining member of Prescott, but instead, were for the personal benefit and interest of Defendants Yates and Woodyf.] . . .\n80. That Defendants Yates and Woody breached their obligation of good faith to Plaintiff Drake in that Defendants Yates and Woody did not act in good faith or in the best interest of Prescott, but instead, acted in their own best interest and in the interest of other entities that they controlled.\n81.That Plaintiff Drake and Plaintiff RFS have been damaged ... and will incur substantial expense in connection with the new office space that they have been required to rent, and Plaintiffs have suffered additional damages to be further detailed in trial.\nTHIRTEENTH CLAIM FOR RELIEF (Breach of fiduciary obligation to minority member)\n82. That Defendants Yates and Woody, by having unilaterally amended the operating agreement of Prescott, were able to dominate and control its activity.\n83. That having amended the operating agreement so as to allow Defendants Yates and Woody to totally control the activities and decisions of the limited liability company, Defendants Yates and Woody, in their capacity of the controlling members of the limited liability company, owed a fiduciary duty to Plaintiff Drake.\n84. That Defendants Yates and Woody breached their fiduciary duty by exercising their controlling authority in a way that damaged and harmed Plaintiff Drake, the minority member, in that Defendants Yates and Woody terminated the lease for the office space occupied by Plaintiff Drake\u2019s business so that the office space could be occupied by the business of Defendants Yates and Woody.\n85. As a result of the breach by Defendants Yates and Woody of the fiduciary duty that they owed to Plaintiff Drake, as a minority member of the limited liability company, Plaintiff Drake has been damaged in that his business has been disrupted, [and] he has incurred substantial expense^] . . .\nAs a result, the claims that Plaintiffs have asserted in the relevant claims for relief rest upon actions taken by Defendants using their authority as members of Prescott. Simply put, Plaintiffs have not sought to have Defendants held liable for torts committed against unrelated individuals or that have no relationship to Prescott. Instead, the relevant claims arise from duties that Defendants allegedly owed to Plaintiffs based solely upon their involvement in Prescott. In the absence of Defendants\u2019 involvement in Prescott, the claims at issue here would lack any viability whatsoever. As noted above, the Operating Agreement sets out the parties\u2019 rights and responsibilities as members of Prescott. As a result, we conclude that Plaintiffs\u2019 claims based upon Defendants\u2019 alleged breaches of fiduciary duty and the duty of good faith and fair dealing clearly \u201caris[e] out of or [are] in connection with, or [in] relation] to\u201d the Operating Agreement, a fact which brings those claims within the scope of the Operating Agreement\u2019s arbitration clause.\nIn seeking to persuade us to reach a different result, Plaintiffs emphasize that the relevant claims rest upon alleged violations of \u201cvarious common law duties that they owe to [Mr. Drake]\u201d rather than upon alleged violations of the Operating Agreement. However, as we have already noted, these \u201ccommon law duties\u201d would not exist in the absence of the parties\u2019 involvement in Prescott and are informed by the authority granted to members and managers under the Operating Agreement, a fact that establishes that the relevant claims are \u201cconnected with\u201d or \u201crelated to\u201d the Operating Agreement as those terms are used in the arbitration clause.\nWe utilized similar reasoning in deciding Ellison v. Alexander, _N.C. App_, 700 S.E.2d 102 (2010), a case in which, following their decision to purchase shares in the defendant\u2019s business, the plaintiffs asserted various tort claims arising from the defendant\u2019s alleged misrepresentation concerning the nature and extent of his background and experience. At the time that they made purchases, the plaintiffs signed Subscription and Shareholder Agreements (SSAs) requiring arbitration of \u201c[a]ll disputes and claims arising in connection with this Agreementf.]\u201d Ellison,_N.C. App at_, 700 S.E.2d at 106. In seeking to establish that their claims against the defendants were not subject to arbitration, the plaintiffs argued that, since their claims rested upon allegedly tortious acts that the defendant had committed personally, the claims were not subject to the SSAs\u2019 arbitration provision. In rejecting the plaintiffs\u2019 argument, we held that:\n. . . Plaintiffs\u2019 complaint alleges that their investment in The Elevator Channel was induced by Defendant\u2019s misrepresentations. . . . Thus, Plaintiffs\u2019 claims stem from the circumstances surrounding their purchase of stock in The Elevator Channel, including whether Defendant misled them into making that investment. As we have previously demonstrated, the SSA spells out the terms and conditions under which Plaintiffs purchased shares in The Elevator Channel. Thus, Plaintiffs\u2019 claims are clearly \u201cconnected\u201d with the SSAs, since the execution of those agreements was the vehicle by which Plaintiffs effectuated their decision to invest in The Elevator Channel.\nEllison,_N.C. App at __, 700 S.E.2d at 110. Similarly, the claims that Plaintiffs have asserted in this case rest upon Defendants\u2019 breach of duties that they allegedly owed to Plaintiffs arising from actions that they allegedly took as members and managers of Prescott, a fact which establishes that, as in Ellison, the relevant claims clearly relate to or are connected with the Operating Agreement. Thus, for all of these reasons, we conclude that the trial court erred by concluding that the relevant claims were not subject to arbitration.\nD. Waiver\nSecondly, Defendants argue that the trial court erred by determining that they had waived the right to have the relevant claims submitted to arbitration by utilizing discovery procedures that would not necessarily have been available in arbitration. We do not find Defendants\u2019 argument persuasive.\n\u201cArbitration is a contractual right, and therefore, the right to arbitration may be waived by the conduct of the party seeking to enforce its right____[However, in view of North Carolina\u2019s public policy favoring arbitration,] doubts over whether a certain issue is appropriate for arbitration should be resolved in a manner which favors arbitration. This is true \u2018whether the problem at hand is the construction of the contract language itself or an allegation of waiver, delay, or a like defense to arbitrability.\u2019 \u201d Capps, 184 N.C. App at 269-70, 645 S.E.2d at 827 (citing Miller Bldg. Corp. v. Coastline Assoc. Ltd. Partnership, 105 N.C. App. 58, 63, 411 S.E.2d 420, 423 (1992), and Smith v. Young Moving & Storage, Inc., 141 N.C. App. 469, 472-73, 540 S.E.2d 383, 386 (2000), aff\u2019d, 353 N.C. 521, 546 S.E.2d 87 (2001), and quoting Cyclone Roofing Co., 312 N.C. at 229, 321 S.E.2d at 876 (internal quotation omitted)). Accordingly, in order \u201cto defeat an attempt to compel arbitration [on waiver-related grounds], the opposing party must demonstrate prejudice.\u201d Id.\nOur Supreme Court has described the type of prejudice [a party] must demonstrate in order to prevail. \u201cA party may be prejudiced by his adversary\u2019s delay in seeking arbitration if (1) it is forced to bear the expense of a long trial, (2) it loses helpful evidence, (3) it takes steps in litigation to its detriment or expends significant amounts of money on the litigation, or (4) its opponent makes use of judicial discovery procedures not available in arbitration.\u201d\nSmith, 141 N.C. App. at 472-73, 540 S.E.2d at 386 (quoting Servomation Corp. v. Hickory Constr. Co., 316 N.C. 543, 544, 342 S.E.2d 853, 854 (1986)).\nAs we have already noted, the trial court predicated its determination that Defendants had waived their right to insist that the relevant claims be submitted to arbitration on the facts that (1) Defendants questioned Mr. Drake about the \u201cfacts and circumstances related to the Twelfth and Thirteenth Claims for Relief\u2019 during the course of his deposition; (2) Plaintiffs incurred \u201cexpense in connection with the portion of the deposition of Drake related to the facts and circumstances of the Twelfth and Thirteenth Claims for Relief\u2019 given that Plaintiff was represented by counsel during his deposition; (3) the discovery relating to the relevant claims in which Defendants had engaged \u201cwould be available in arbitration only if permitted by the arbitrator\u201d; and (4) Defendants had refused to respond to discovery requests relating to the relevant claims on the grounds that those claims were subject to arbitration. As a result of the fact that Defendants have not challenged these findings, which appear to have adequate record support, they are conclusive for the purpose of appellate review. See, e.g., King v. Owen, 166 N.C. App. 246, 248, 601 S.E.2d 326, 327 (2004) (holding, in connection with a challenge to the denial of a motion to compel arbitration, that, where the appellant \u201cdoes not challenge any of the trial court\u2019s findings,\u201d this Court\u2019s review is \u201climited to whether those findings support the trial court\u2019s conclusions of law\u201d). Based on these and other findings, the trial court concluded that Defendants\u2019 decision to utilize discovery procedures not available as a matter of right during arbitration while refusing to respond to discovery requests propounded by Plaintiffs concerning the same issues prejudiced Plaintiffs and worked a forfeiture of their right to have the relevant claims submitted to arbitration. Thus, the ultimate question which we must decide is whether the trial court\u2019s conclusions reflect a correct application of the pertinent law to the facts.\nThe extent to which a party has waived the right to have particular claims submitted to arbitration by utilizing discovery procedures that are not available in arbitration has been addressed by this Court and the Supreme Court on a number of occasions. See, e.g., Moose, 171 N.C. App. at 385, 614 S.E.2d at 424 (upholding the trial court\u2019s determination that the appellant waived the right to compel the submission of a particular dispute to arbitration by conducting extensive discovery, including deposing a party opponent and causing the opposing party to incur significant expenses), and Prime South Homes, 102 N.C. App. at 261, 401 S.E.2d at 825-26 (holding that a party had waived the right to have a dispute submitted to arbitration based, in part, upon that party\u2019s conduct in taking the deposition of a particular witness).\nDiscovery during arbitration, as opposed to litigation, is designed to be minimal, informal, and less extensive. Thus, contrary to a civil case, where a broad right of discovery exists, discovery during arbitration is generally at the discretion of the arbitrator. Moreover, participation in discovery not available at arbitration may constitute a waiver of a party\u2019s right to arbitrate.\nMcCrary v. Byrd, 148 N.C. App. 630, 637, 559 S.E.2d 821, 826 (2002) (citing Palmer v. Duke Power Co., 129 N.C. App. 488, 491-92, 499 S.E.2d 801, 803-04 (1998), and Prime South Homes, 102 N.C. App. at 260-61, 401 S.E.2d at 826)), cert. denied, 356 N.C. 674, 577 S.E.2d 625 (2003). As a result, North Carolina\u2019s waiver-related jurisprudence generally establishes that, in the event that a party makes material use of discovery procedures available in ordinary civil litigation that are not available in arbitration, that party has waived the right to insist that claims that were addressed during the discovery process be submitted to arbitration.\nThe record in this case clearly establishes that, during the deposition of Plaintiff Drake, Defendants questioned him for approximately one hour concerning the matters that underlie the relevant claims. The questioning of Plaintiff Drake concerning the claims which Defendants now seek to have arbitrated occupied some 48 pages of the deposition transcript. During the course of this portion of Plaintiff Drake\u2019s deposition, Defendants \u201cprompted [Mr. Drake] to admit certain facts regarding the [claims].\u201d Capps, 184 N.C. App. at 272, 645 S.E.2d at 829. Although the exact amount of monetary cost that Plaintiff Drake incurred during the portion of the deposition that addressed the relevant claims is not spelled out in the record, the Supreme Court\u2019s description of the showing needed in order to establish the right to arbitration by engaging in discovery does not include a cost-related component. Servomation Corp., 316 N.C. at 544, 342 S.E.2d at 854 (stating that a waiver of the right to have a claim submitted to arbitration can be waived if the party seeking arbitration \u201cmakes use of judicial discovery procedures not available in arbitration\u201d). Thus, we conclude that the trial court\u2019s determination that Defendants waived their right to have the relevant claims submitted to arbitration by engaging in discovery that would not have been available as a matter of right during the arbitration process has adequate support in both the trial court\u2019s findings and the record and provides adequate support for its conclusion that the Defendants waived the right to arbitration, separately from its findings regarding expense, and should, for that reason, be affirmed.\nWe have carefully considered, and ultimately rejected, Defendants\u2019 numerous contrary arguments. As an initial matter, Defendant contends that, by participating in the deposition and failing to move for a protective order, Plaintiff has lost the right to utilize the taking of this deposition as the basis for a claim that Defendants had waived the right to have the relevant claims submitted to arbitration. In support of this argument, Defendants rely upon the decision of the United States Court of Appeals for the Fourth Circuit in Maxum Foundations, Inc. v. Salus Corp., 779 F.2d 974 (4th Cir. 1985). The issue before the Court in Maxum Foundations was not whether a party had \u201cimpliedly waived\u201d the right to insist that one or more claims be submitted to arbitration, but whether the party was subject to statutory default under Section 3 of the Federal Arbitration Act. 9 U.S.C. \u00a7 3. Although Maxum Foundations noted that \u201cthis principle of \u2018default\u2019 is akin to waiver,\u201d it also concluded that \u201cthe circumstances giving rise to a statutory default are limited\u201d and declined to find that one had occurred in the case under consideration. Maxum at 981 (citation omitted). In view of the absence of any support in our own arbitration-related jurisprudence for the proposition that a party claiming that ah opponent had impliedly waived the right to insist upon arbitration has a duty to explicitly object to the conduct upon which the alleged waiver is based and the fact that the issue addressed in Maxum Foundations is not identical to the one before us here, we decline to adopt a contemporaneous objection rule \u00f3f the type contended for by Defendants in this case.\nSecondly, Defendants contend that Plaintiffs failed to show that they had incurred the expenses associated with a long trial, lost helpful evidence, or expended significant sums of money during the litigation of the arbitrable claims as a result of Defendants\u2019 delay in seeking arbitration. Although Defendants are correct that Plaintiffs failed to make any showing relating to these three Servomation Gorp. factors, the trial court was entitled to find a waiver of arbitration on the basis of Defendants\u2019 decision to question Plaintiff Drake during his deposition concerning the relevant claims without addressing these three additional criteria. As a result, this argument provides no basis for reversing the trial court\u2019s order.\nNext, Defendants argue that, given that the discovery activities in which they engaged were \u201climited,\u201d those activities were legally \u201cinsufficient\u201d to support the trial court\u2019s waiver determination. In support of this argument, Defendants cite Servomation Corp., 316 N.C. 543, 342 S.E.2d 853 (1986), Smith, 141 N.C. App. 469, 540 S.E.2d 383 (2000), and Sturm v. Schamens, 99 N.C. App. 207, 392 S.E.2d 432 (1990), which they contend stand for the proposition that \u201climited\u201d discovery cannot be the basis for a waiver determination. However, we do not believe that these cases support Defendants\u2019 position for at least two different reasons. First, none of these cases involved a situation in which a party seeking arbitration deposed a witness concerning the allegedly arbitrable claims. Secondly, in each of these cases, the reviewing court specifically found that the party resisting arbitration had failed to establish that its opponent had made use of any discovery that would not have been available during the arbitration process. Such is not the case here. Finally, assuming that the \u201climited\u201d nature of the discovery in which a party seeking to compel arbitration engages is grounds for refusing to find a waiver of arbitration, we do not believe that devoting an hour in a day-long deposition to allegedly arbitrable claims constitutes \u201climited discovery.\u201d As a result, we conclude that the trial court did not err by determining that a waiver of arbitration had occurred given the \u201climited\u201d nature of the discovery-related activities in which the party seeking to compel arbitration had engaged.\nIn addition, Defendants argue, in reliance upon our decision in Sullivan v. Bright, 129 N.C. App. 84, 497 S.E.2d 118 (1998), that\n[The court] noted that depositions \u201ccould occur in arbitration only with permission of the arbitrator\u201d under N.C. Gen. Stat. \u00a7 1-569.17. This statute, however, does not prohibit depositions. Further, that permission from the arbitrator would be needed to conduct a deposition is not enough to rise to the level of prejudice supporting waiver.\nWe do not find Defendants\u2019 argument in reliance upon Sullivan persuasive.\nThe first problem with this aspect of Defendants\u2019 argument is that Sullivan addressed the issue of waiver in light of the specific language of former N.C. Gen. Stat. \u00a7 1-567.8(b), which provided that, \u201c[o]n application of a party and for use as evidence, the arbitrators may permit a deposition to be taken ... of a witness who cannot be subpoenaed or is unable to attend the hearing.\u201d In Sullivan, we focused our attention on the defendant\u2019s failure to prove that the witnesses deposed by the plaintiff would have been available to appear at an arbitration hearing. Our opinion implies that, had the defendant established that these witnesses were available to appear at an arbitration hearing, such a showing would have supported a determination that the plaintiff had engaged in discovery unavailable in arbitration sufficient to support a waiver determination. This understanding of Sullivan finds support in our decision in Moose, 171 N.C. App. at 383-84, 614 S.E.2d at 423, in which we distinguished Sullivan on the grounds that, in Moose, the defendant had deposed parties who would clearly be available at an arbitration hearing:\nSullivan construed N.C. Gen. Stat. \u00a7 1-567.8(b), which makes depositions in arbitration dependent upon witness availability. The issue in Sullivan was whether a witness who had been deposed under the Rules of Civil Procedure would have been unavailable to attend an arbitration hearing, and under N.C. Gen. Stat. \u00a7 1-567.8(b) subject to deposition in arbitration anyway. Because there was no evidence in the record one way or the other, it is to be expected that the court would find no waiver of arbitration rights. . . . Plaintiffs in this lawsuit are not witnesses who cannot be subpoenaed or are unable to attend the arbitration hearing. They filed the lawsuit and are vitally interested in it. They appeared for their depositions voluntarily, and without being subpoenaed. They are local residents residing at the same addresses where they resided when they filed this lawsuit, and they could have been subpoenaed to attend an arbitration hearing. Defendant did not present any evidence to the contrary. Accordingly, plaintiffs would not be subject to being deposed in arbitration. By taking their depositions before requesting arbitration, defendant took advantage of a discovery procedure not available in arbitration in order to gain access to evidence.\nAs a result, under N.C. Gen. Stat. \u00a7 1-567.8(b) as it existed when Sullivan and Moose were decided, deposition of a party who was available to attend an arbitration hearing did work a waiver of the right to compel arbitration.\nSecondly, the Uniform Arbitration Act was repealed and replaced by the Revised Uniform Arbitration Act effective 1 January 2004. Under the relevant provisions of the Revised Uniform Arbitration Act, an arbitrator has the discretionary authority to authorize depositions regardless of witness availability. As a result, unlike the situation addressed in Sullivan and Moose, the availability of depositions in arbitration does not hinge upon the extent to which a particular witness is or is not available to testify during an arbitration proceeding.\nFinally, even under the former statute, depositions of unavailable witnesses were discretionary with the arbitrator. In Moose, we held that, since the deposed parties were clearly available and since this fact eliminated any possibility that the witnesses in question would be deposed during the course of an arbitration proceeding, the party seeking to compel arbitration had engaged in discovery that was not available during such proceedings. In Sullivan, we held that, because the party opposing arbitration had failed to prove that the deposed witnesses were definitely available for arbitration, there was a possibility that these witnesses might be unavailable and would, for that reason, be subject to deposition in the arbitrator\u2019s discretion. Although our holding in Sullivan could suggest, in accordance with Defendants\u2019 contention, that the mere possibility that a witness could be deposed in the arbitrator\u2019s discretion would suffice to defeat a finding of waiver, we did not include such an explicit pronouncement in our opinion in Sullivan. Moreover, we have not found such a holding in any of our published post-Sullivan decisions addressing a waiver of arbitration issue predicated upon the taking of a deposition and do not believe that such a decision would be appropriate given the absence of any guarantee that the arbitrator would allow the party seeking to compel arbitration to depose the witness in question. As a result, for all of these reasons, we conclude that Sullivan does not require reversal of the trial court\u2019s order.\nFinally, Defendants argue that they should hot be penalized for having deposed Plaintiff Drake given that, had they not deposed him concerning the relevant claims, they risked \u201closing the opportunity to depose\u201d Plaintiff Drake unless they asked him \u201carbitration-related questions during the deposition[.]\u201d However, this aspect of Defendants\u2019 argument presupposes that Plaintiff Drake\u2019s responses to their deposition questions had a material bearing on the litigation of the allegedly arbitrable claims. In addition, the record does not contain any indication that Defendants sought to have the trial court delay the deposition of Plaintiff Drake until their motion to compel arbitration had been decided or to otherwise protect their right to depose Plaintiff Drake while their motion to compel arbitration was pending. In light of these facts, we do not find this aspect of Defendants\u2019 argument persuasive either. As a result, given that \u201cthere is evidence in the record which supports the trial court\u2019s findings of fact\u201d and given that \u201cthose findings support [the trial court\u2019s determination] that a party has waived its right to compel arbitration\u201d by engaging in discovery that would not necessarily have been available in arbitration, we conclude that \u201cthe [trial court\u2019s] decision must be affirmed.\u201d Moose, 171 N.C. App. at 382, 614 S.E.2d at 422.\nTTT. Conclusion\nThus, for the reasons discussed above, we hold that, even though the trial court erred by concluding that Plaintiff\u2019s claims were not encompassed within the arbitration provision contained in the Operating Agreement, it correctly determined that Defendants had waived the right to compel the submission of the relevant claims to arbitration by deposing Plaintiff Drake concerning the facts underlying the relevant claims. As a result, the trial court\u2019s order should be, and hereby is, affirmed.\nAFFIRMED.\nJudges CALABRIA and THIGPEN concur.\n. Although Plaintiffs asserted claims against several additional defendants, those additional parties defendant are not affected by the claims at issue in this appeal. As a result, the only parties defendant involved in the present appeal are Defendants Woody and Yates, who will be referred to as Defendants throughout the remainder of this opinion.\n. In both his deposition and in an affidavit, Mr. Drake admitted that Defendants had the authority to adopt these amendments to the Operating Agreement.\n. We have not discussed the procedural history of this litigation prior to the filing of the First Amended Complaint given that the claims relevant to the issues that Defendants have raised on appeal were asserted for the first time in that document.\n. For example, Article 5 of the Operating Agreement specifies the \u201cRights and Duties of Managers,\u201d a subject that appears to be pertinent to Plaintiffs\u2019 claims.\n. Although Plaintiffs rely upon our decision in Raspet, 147 N.C. App. at 136, 554 S.E.2d at 678, in support of their argument that the relevant claims do not come within the scope of the arbitration provision contained in the Operating Agreement, the arbitration clause at issue there, which applied to \u201cmatters in dispute and in controversy between [the members] and concerning, directly or indirectly, the affairs, conduct, operation and management of the\u201d business, lacks the \u201carising out of,\u201d connected with, or \u201crelating to\u201d language found in the arbitration provision at issue here.\n. The fact that Plaintiff Drake was represented by counsel during the portion of his deposition that addressed issues relating to the claims at issue here does, contrary to Defendants\u2019 contention, permit a determination that he incurred some expense as a result of Defendants\u2019 decision to inquire into the relevant claims during that proceeding. After all, as this Court has noted in addressing a similar situation, \u2018\u201c[\u00a1Justice does not require that courts profess to be more ignorant than the rest of mankind.\u2019\u201d Herbert v. Marcaccio,_N.C. App._,_, 713 S.E.2d 531, 536 (2011) (quoting State v. Vick, 213 N.C. 235, 238, 195 S.E. 779, 781 (1939). Moreover, even if the level of expense that Plaintiffs incurred in defending the relevant portion of Plaintiff Drakes\u2019 deposition was relatively small, our ultimate decision with respect to the waiver issue for purposes of this case hinges upon the fact that Defendants took advantage of discovery opportunities that were not necessarily available in arbitration rather than upon the expense associated with their use of those discovery techniques.\n. In support of their \u201climited discovery.\u201d argument, Defendants contend that their \u201climited questions\u201d \u201cfocused on whether the Twelfth and Thirteenth Claims for Relief arose from, were connected with, or related to the operating agreement and on clarifying Drake\u2019s allegations in the Amended Complaint.\u201d However, Defendants concede that \u201cthe questioning regarding the arbitral claims . . . comprised sixty-one minutes of the day-long deposition,\u201d a fact which precludes any determination that Defendants questioned Plaintiff Drake in a cursory manner. In addition, our review of the deposition transcript indicates that Defendants sought to get Plaintiff Drake to admit that he did not claim that Defendants had violated the Operating Agreement and that Defendants questioned Plaintiff Drake in detail about the circumstances surrounding his rental of space in the Prestwick building and the non-renewal of his lease, issues which are clearly relevant to Plaintiffs\u2019 contentions with respect to the relevant claims. Thus, the discovery in which Defendants engaged concerning the relevant claims cannot be fairly described as \u201climited\u201d in terms of either its subject matter or its extent.",
        "type": "majority",
        "author": "ERVIN, Judge."
      }
    ],
    "attorneys": [
      "Northen Blue, LLP, by J. William Blue, Jr., for plaintiff - appellees.",
      "Coats & Bennett, PLLC, by Anthony J. Biller, Emily M. Haas, and Keith D. Bums, for defendant-appellants Frank S. Woody, III, and Todd T. Yates."
    ],
    "corrections": "",
    "head_matter": "HCW RETIREMENT AND FINANCIAL SERVICES, LLC, a North Carolina limited liability company; HCWRFS, LLC, formerly Hill, Chesson & Woody Retirement & Financial Services, LLC, a North Carolina limited liability company; and WILTON R. DRAKE, III, Plaintiffs v. HCW EMPLOYEE BENEFIT SERVICES, LLC, a North Carolina limited liability company; HILL, CHESSON & WOODY, INC., a North Carolina corporation; PRESTWICK SIX, LLC, a North Carolina limited liability company; FRANK S. WOODY, III, and TODD T. YATES, Defendants\nNo. COA11-1479\n(Filed 7 August 2012)\n1. Appeal and Error \u2014 interlocutory order \u2014 substantial right\u2014 denial of arbitration\nAn appeal from an interlocutory order denying arbitration was immediately appealable because it involved a substantial right which might be lost if appeal was delayed.\n2. Arbitration and Mediation \u2014 arbitration clause \u2014 duty of good faith \u2014 fiduciary duties \u2014 operating agreement\nThe trial court erred by ruling that plaintiffs\u2019 claims, which rested on allegations that defendants breached the duty of good faith and breached their duties as fiduciaries, were not subject to arbitration. These claims arose out of or were in connection with, or in relation to the operating agreement, a fact which brought those claims within the scope of the operating agreement\u2019s arbitration clause.\n3. Arbitration and Mediation \u2014 waiver\u2014utilization of discovery procedures not available in arbitration \u2014 deposition\nThe trial court did not err by determining that defendants had waived their right to have the relevant claims submitted to arbitration by utilizing discovery procedures (deposing plaintiff Drake concerning the facts underlying the relevant claims) that would not necessarily have been available in arbitration.\nAppeal by defendants from order entered 9 September 2011 by Judge Charles C. Lamm, Jr., in Orange County Superior Court. Heard in the Court of Appeals 21 March 2012.\nNorthen Blue, LLP, by J. William Blue, Jr., for plaintiff - appellees.\nCoats & Bennett, PLLC, by Anthony J. Biller, Emily M. Haas, and Keith D. Bums, for defendant-appellants Frank S. Woody, III, and Todd T. Yates."
  },
  "file_name": "0019-01",
  "first_page_order": 29,
  "last_page_order": 49
}