{
  "id": 8659079,
  "name": "JENNIE E. KENNON v. W. U. TELEGRAPH COMPANY",
  "name_abbreviation": "Kennon v. W. U. Telegraph Co.",
  "decision_date": "1900-03-27",
  "docket_number": "",
  "first_page": "232",
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    "name": "Supreme Court of North Carolina"
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  "last_updated": "2023-07-14T20:36:28.883277+00:00",
  "provenance": {
    "date_added": "2019-08-29",
    "source": "Harvard",
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  "casebody": {
    "judges": [],
    "parties": [
      "JENNIE E. KENNON v. W. U. TELEGRAPH COMPANY."
    ],
    "opinions": [
      {
        "text": "Clark, J.\nThe plaintiff sues for damages sustained by herself, as sender, for non-delivery of the following message sent from Greensboro to her cousin at Reidsville, N. C.: \u201cMeet me to-morrow, 12 o\u2019clock.\u201d The complaint avers that the plaintiff\u2019s aunt was very ill in Reidsville, that by reason of the nom-delivery of tbe message her cousin (tbe sendee) did 'not meet the plaintiff on arrival of tbe train, who, having an infant with her, was delayed at tbe station till she could get assistance to carry the child, and she was- thereby prevented from getting to her aunt\u2019s residence until just after she had dropped into unconsciousness, death occurring in a few minutes, and that the failure to se.e and talk with her aunt caused the plaintiff great mental anguish. The rule of damages for breach of contract, is \u201csuch as would arise in the usual order of tilings from such breach of contract, or such as may reasonably be - supposed' to have been in the contemplation of botb parties at the time they made the contract, as the probable result of the breach of it. The courts of this and other .States which recognize mental anguish as an element of damages, have not departed from this rule. It is immaterial under our system of practice whether the action is in. tort for the negligence in the discharge of a public duty, or for breach of contract for prompt delivery, for the recovery in either case is compensation for the injury done the plaintiff, and which was reasonably in contemplation of the parties as the natural result of the breach of the contract or default in discharging the duty undertaken. Young v. Telegraph Co., 107 N. C., 370.\nIn Croswell on Electricity, sec. 649, it is said: \u201cAs damages are allowed for pecuniary loss when the subject-matter of the telegram is a pecuniary transaction, so damages should be allowed for injury to the feelings when the subject-matter of the telegram is a transaction involving feelings. Thus messages which on their face show that they relate to sickness or death of relatives, give direct information to the telegraph company of the nature of the damages which may be suffered through its negligence.\u201d\nIn Thompson on Electricity, sec. \u2019 386, it is said: \u201cAs damages for mental suffering, injury to family affection and the like, are given on the footing of compensation, the rule of Hadley v. Baxendale, (9 Exch., 353), applies in such a sense that the company, in order to be held liable for such damages, must have had notice either through the wording of the dispatch or otherwise of the special circumstances in consequence of which a failure to transmit seasonably and correctly will entail mental suffering, and such we find to be the law as recognized in several decisions.\u201d In the next section he says: \u201cSuch messages may sufficiently disclose their urgency without stating the relationship of the parties\u201d\u2014citing Telegraph Co. v. Adams, 75 Tex., 531, which has been cited and approved by this Court in Line v. Telegraph Co., 123 N. C., 129.\nIn this instance it does not appear from the face of the message that any mental anguish would be likely to result from a failure to deliver it, and there was no evidence that the plaintiff gave the agent of the defendant in Greensboro, whence the message was sent, any information concerning the purpose or intent of the message other than is shown in the copy of the message itself. She did not tell him that her aunt was sick, and made no statement beyond the delivery of the message for transmission.\nIn all the eases in this Court (and in ail others so far as our researches go) in which a verdict for damages for mental anguish have been sustained, the telegraph company had notice that a failure to deliver might reasonably cause mental anguish to the sender, or sendee, or to some one for whom the sender or sendee was acting as agent. In such case the damages for mental anguish are really actual damages in reasonable contemplation of both parties, if the message should not be delivered. In Sherrill v. Telegraph Co., 116 N. C., 655, it is said: \u201cThe plaintiff, if the message was not delivered by reason of the defendant\u2019s negligence, the nature of the-message appearing upon its face, can- recover damage for the mental anguish caused thereby.\u201d\nIn Havener v. Telegraph Co., 117 N. C., 540, Faircloth, C. J., says: \u201cWhen the nature and importance of the tele-graphis message appear upon its face, as it does here, and through negligence it is not delivered in a reasonable time, damages may be recovered for the mental anguish caused thereby.\u201d\nIn Lyne v. Telegraph Co., 123 N. C., 129, Furches; J., approving Telegraph Co. v. Adams, 75 Texas, 531, speaking for the Court, said: \u201cWhen such communications relate to sickness and death there accompanies them a common-sense suggestion that they are of importance, and that the persons addressed have in them a serious interest.\u201d\nIn Cushion v. Telegraph Co., 124 N. C., 459, Douglas, J., quotes the Lyne case with approval, and in deciding that it was not necessary for the telegram to\u2019 show upon, its face the relationship of the parties, says: \u201cThe telegram in question stated that Mr. Oashion had been killed while at work, and upon its face suggested that it was of. unusual importance to somebody.\u201d\nThe messages in regard to' which damages on account of mental anguish have been allowed in North Carolina are:\nYoung v. Telegraph Co., 107 N. C., 370\u2014\u201cCome in haste, your wife is at point of death.\u201d\nThompson v. Telegraph Co., 107 N. C., 449\u2014\u201cFather, come at once, mother sick.\u201d\nHavener\u2019s case, 117 N. C., 540\u2014\u201cYour mother is not expected to live; come at once.\u201d\nSherrill\u2019s case, 309 N. C., 527\u2014\u201cTell Henry to come home. Lou is bad sick.\u201d\nLyne\u2019s case, 123 N. C., 129\u2014\u201cGregory met accident; not live more than twenty-four, twenty-six hours.\u201d\nOashion\u2019s case, 124 N. C., 459\u2014\u201cCome at once, Mr. Cash-ion is dead. Killed while at work.\u201d\nLandie?s case, 124 N. C., 528\u2014\u201cFrank dead. Meet depot at Wadesboro. Bury him in Chesterfield. Grave three feet.\u201d\nDowdy\u2019s case, 124 N. C., 522\u2014\u201cCome home at once; baby is very sick.\u201d\nIn every case in which such damages have been allowed, the fact that the telegraph company had notice of the urgency and importance of the message has been relied on to warrant the recovery, are alluded to in the opinion.\nThe Court erred in refusing the first prayer fo-r instructions, which was as follows :\u201cAs there was nothing in the message to indicate the importance of prompt delivery, nor was the attention of the company in anyway called to such matters, the plaintiff can not recover any damages for mental suffering, and you will not take that into consideration in making up- your verdict.\u201d-\nA casein which the facts are almost identical with the present is Telegraph Co. v. Bryant, 46 N. E. Report, 358.\nIt is unnecessary to consider the other assignments of error. \u2022 Of course the plaintiff can always recover the sum paid for any message which is not delivered promptly, for promptness in delivery is the very essence of the contract in sending a telegram.\n.New trial.",
        "type": "majority",
        "author": "Clark, J."
      }
    ],
    "attorneys": [
      "Messrs. R. .R. King, and F. H. Busbee, for appellant.",
      "Messrs. J. A. Barringer, for appellee."
    ],
    "corrections": "",
    "head_matter": "JENNIE E. KENNON v. W. U. TELEGRAPH COMPANY.\n(Decided March 27, 1900.)\nTelegram \u2014 Negligence in Delivery \u2014 Tort\u2014Breach of Com trad \u2014 Muituil A nguish \u2014 Notice\u2014Damages.\n1. Negligence in delivery of a message, whether considered as a tort, or a breach of contract, is to be compensated for by the recovery of damages for the injury done the plaintiff, and which were reason- , ably in contemplation of the parties as the natural result of the failure of duty on the part of defendant.\n2. When the subject-matter of the telegram is a pecuniary transaction, damages are allowed, in case of default, for the pecuniary loss sustained in consequence.\n3. So damages should bo allowed for injury to the feelings, when the subject-matter of the telegram is a transaction involving feelings; in order to hold the company liable for such damages, while it is not necessary that the message should disclose the relationship of the parties, the defendant must have had notice, either through the wording of the dispatch, or otherwise, of the special circumstances, in consequence of which, a failure to transmit seasonably and correctly, will entail mental suffering. Notice of the urgency and importance of the message must be brought to the attention of the company in some way to warrant such recovery.\n4. A plaintiff can always recover the sum paid for any message, which is not promptly delivered, as promptness in delivery is of the essence of the contract in sending telegrams.\nCivil ActioN for damages for failure toi deliver promptly a telegram sent by plaintiff, tried before Timberlalce, J., at July Special Term, 1899, of Guilford Superior Court.\nThe message wa;s in these words:\n\u201cGreeNsboro, N. C., December 5, 1898.\n\"To Miss Georgia Kennon, bach of Cotton Factory, Beids-\"ville,N.C\n\u201cMeet m\u00a9 to-morrow, 12 o\u2019clock. JeNNIe/\u2019\nTbe massage was not delivered until called for tbe next day by tbe parties.\nTbe circumstances of urgency and importance requiring prompt delivery testified to on tbe trial, and adverted to in the opinion, were not brought to the attention of tbe company.\nThe defendant asked tbe following special instruction:\nAs there was nothing in tbe message to indicate the importance of prompt delivery, nor was the attention, of the company in any way called to such matters, the plaintiff can not recover any damages for mental suffering, and you will not take that into consideration in making up your verdict.\nThis instruction was not given, and ctefendant excepted-There was a verdict for plaintiff for $300. Judgment accordingly, and appeal by defendant.\nMessrs. R. .R. King, and F. H. Busbee, for appellant.\nMessrs. J. A. Barringer, for appellee."
  },
  "file_name": "0232-01",
  "first_page_order": 270,
  "last_page_order": 275
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